Overview
Front Desk Agent Jobs in Saranac Lake, NY at Hotel Saranac
About Us:
We are a small but growing property management business based in the Washington DC area, committed to delivering excellent service to property owners and tenants. You will play a crucial role in supporting our operations and helping us grow efficiently.
Job Responsibilities:
Communication Support
Answer incoming calls in a professional manner and route inquiries appropriately
Respond to emails promptly with a customer-focused, solutions-oriented approach
Administrative Tasks
Process and organize documentation, including scanning, filing, and data entry
Maintain accurate records related to tenant interactions, property maintenance, and other management activities
Vendor Coordination
Schedule and coordinate vendors for routine maintenance and repairs
Track progress and follow up to ensure tasks are completed in a timely manner
Calendar & Scheduling
Manage the company calendar, including scheduling inspections, maintenance, and meetings
Ensure timelines and appointments are kept to support smooth property operations
Property Inspections
Conduct monthly on-site property inspections throughout Washington, DC
Document findings, report maintenance concerns, and follow up as needed
Qualifications
Strong organizational skills and the ability to multitask effectively
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools
Ability to work independently and take initiative
Prior experience in property management, administrative support, or customer service is required
Must have a valid driver’s license and access to a reliable vehicle
Understanding of condominium and HOA management is a plus
What We Offer
An opportunity to grow with a small, dynamic business
A flexible work environment with potential for hybrid work arrangements
Training and ongoing support to help you succeed in your role
Job Type: Part-time
Pay: $18.00 – $20.50 per hour
Schedule:
4 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Hybrid remote in Warrenton, VA 20187
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Title: Front Desk Agent
Company: Hotel Saranac
Location: Saranac Lake, NY
