Overview
Front Desk Agent Jobs in Billings, MT at Howard Johnson
Why Great Northern
Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.
Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people’s day-to-day lives.
Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work. Many of our team members were referred by their friends and families who are already a part of the Great Northern team.
POSITION SUMMARY
Serve as initial point of contact for visitors to Laminations and Rollguard corporate offices; manage main phone system, handle routine and advanced support for customer service, accounting, production and other departments as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING
Perform a variety of administrative tasks to support all departments
Answer the telephone and direct calls promptly to the appropriate individual or department
Greet and assist visitors, vendors, and walk-in customers, ensuring we have proper documentation signed and they receive prompt assistance
Create and distribute company news and updates
Effectively use computer programs (Microsoft Outlook, Word, Excel, and other company specific software) to accurately and efficiently complete assigned tasks
Coordinating and ordering group lunches as requested
Ordering and restocking office, conference room, and lunchroom supplies
Demonstrating effective customer-service-oriented performance by courteously, efficiently, and professionally performing assigned job functions
Performing all duties in accordance with GNC service, quality, and efficiency standards
Preparing daily check deposit, control listing, and recording customer payments
Other duties as needed
Starting Salary
Minimum $18.50/hour, dependent on experience
The Benefits of Great Northern
Competitive 401K with company match and a historically generous profit-sharing retirement savings contribution
Paid vacation during your first year of employment
10 paid holidays/year
Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs
Dental and vision insurance available
Company provided life insurance
Opportunity to purchase additional life insurance
A near-site clinic is provided to team members and their families, free of charge
An on-site nurse is available for team members
Opportunities to advance your career and compensation level
Health/fitness reimbursement
Opportunities for Growth
You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay.
Expectation
To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.
Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Title: Front Desk Agent
Company: Howard Johnson
Location: Billings, MT
