Overview
Front Desk Agent Jobs in New York, NY at LUXURY CONNECTIONS CONCIERGE LLC
Full Job Description
Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.
Duties:
– Greet and welcome guests in a friendly and professional manner
– Check guests in and out efficiently
– Handle guest inquiries and provide information about hotel services
– Assist with reservations and room assignments
– Manage phone calls and reservations
– Process payments and maintain guest accounts
– Address guest issues and escalate as needed
– Ensure the front desk area is clean and organized
Experience:
– Previous experience in hotel management or front desk operations preferred
– Multilingual abilities are a plus
– Strong guest service orientation with excellent phone etiquette
– Familiarity with phone systems and night audit procedures
– Knowledge of hospitality industry practices and standards
– Degree or certification in Hospitality Management is advantageous
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills. If you are passionate about delivering exceptional guest experiences, we invite you to apply for this exciting position.
Job Types: Full-time, Part-time
Pay: $19.93 – $24.01 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Overnight shift
Work setting:
In-person
Ability to Relocate:
New York, NY: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Agent
Company: LUXURY CONNECTIONS CONCIERGE LLC
Location: New York, NY
Category:
