Overview
Front Desk Agent Jobs in Snowmass Village, CO at Viewline Resort Snowmass, Autograph Collection
Full Job Description
Property Description:
Viewline Resort Snowmass is an exceptional mountain resort located in the breathtaking Snowmass Village, Colorado, offering exciting career opportunities for job applicants who are passionate about the hospitality industry and the great outdoors. As a part of the Viewline Resorts brand, known for its commitment to providing exceptional guest experiences and unparalleled service, employees at Viewline Resort Snowmass can expect to work in a stunning natural setting with access to world-class recreational activities year-round. The resort offers a variety of employment opportunities, from guest services to food and beverage, housekeeping, and more, providing a diverse and fulfilling career path. Viewline Resort Snowmass is dedicated to creating a positive work environment that fosters growth, creativity, and teamwork. Employees can expect to work in a dynamic and vibrant atmosphere where they can showcase their skills, advance their career, and be part of a team that delivers unforgettable experiences to guests. Joining the team at Viewline Resort Snowmass presents a unique opportunity to be part of a premier mountain resort that embodies the spirit of adventure and hospitality.
Overview:
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications:
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality ma…
Title: Front Desk Agent
Company: Viewline Resort Snowmass, Autograph Collection
Location: Snowmass Village, CO
Category: