Overview
Front Desk Agent/Night Auditor Jobs in Midland, MI at Springhilll Suites
Job Posting
Secretary
Rehabilitation Services
Full-Time
FLSA Status: Non-Exempt
Under the direct supervision of the Director/Licensed Physical Therapist, the Secretary is responsible for performing the receptionist and secretarial duties of the department while functioning as the focal communication source in the department. Performs under hospital policies and procedures. Demonstrates behaviors which exemplify professional conduct and teamwork.
The Secretary functions within scope of position. Regular communication with the Director, who provides direction of activities and guides priorities. Fluctuating departmental activities necessitate flexibility. Must be highly motivated and organized to complete assigned duties within prescribed time limits. Uses extreme tact when dealing with patients, employees, other departments, physicians, and the public. Maintains a strong ethical code regarding patients’ rights as evidenced in professional attitudes/behavior (i.e., privacy, confidentiality, and empathy). Must promote professional, positive, and cooperative demeanor.
EDUCATION: High School diploma or GED.
EXPERIENCE: Minimum of two years’ experience in clerical, receptionist, and/or hospital duties preferred. Organization/time management and typing/basic computer skills required. Familiar with Microsoft Excel and typical office equipment.
LICENSURE, REGISTRATION, CERTIFICATION: n/a.
MENTAL/PHYSICAL REQUIREMENTS (maybe met with or without reasonable accommodation): Considerable mental concentration required. Accuracy, thoroughness, and attention to detail are required. Standing, walking, sitting, lifting, turning, carrying, pushing, pulling, stopping, crouching, twisting, and reaching are required. Must be able to lift 20lbs from floor and overhead, and 40lbs from waist height. Exercise good body mechanics in execution of essential duties, including appropriate back and neck posture.
WORKING CONDITIONS: Minimum physical discomfort. Frequent auditory and visual distractions. Potential exposure to infectious diseases and hostile persons at times. Ability to function under stress required.
Age-Specific Competencies: Persons generally grow and develop in stages that are related to their age. Age specific competence means that the employee is aware of physical, psychosocial and/or learning needs of patients of different ages. Employees consider these needs when planning and providing care for the patient or when interacting with the patient or family.
Human development can be divided into eight stages. In each stage the individual has a primary task to accomplish or master. Each task is important throughout the life span but is most critical at a particular stage.
Infant (0-1 year): The infant must learn to trust that his/her needs will be met.
Toddler (1-3 years): The toddler must learn to develop a sense of himself as an independent person and gain self-confidence and self-control.
Pre-school child (3-6 years): The pre-school child must develop a sense if initiating (being able to explore the world and start projects).
School age child (6-12 years): The school age child must develop a sense to his/her own self-worth through accomplishments and interaction with others.
Adolescent (13-20 years): the adolescent must develop his/her own identity.
Young adult (21-43 years): The young adult must develop close relationships.
Middle adult (44-65 years): The middle adult must develop a sense of community and assume responsibility for others.
Older adult (65 years and older): The older adult must come to understand the meaning of his/her life in terms of what has been accomplished.
Texas County Memorial Hospital is a tobacco-free smoke-free facility.
Title: Front Desk Agent/Night Auditor
Company: Springhilll Suites
Location: Midland, MI
