Overview

Front Desk Assistant – Graduate Housing Jobs in Palo Alto, California, USA at Avispa Technology

Front Desk Assistant – Graduate Housing 1372036

A leading University is seeking a Front Desk Assistant – Graduate Housing. The successful candidate will work in the guest house and serve as an information, service, and problem-resolution resource for any housing-related issue for residents, conference guests, student housing staff, and others within and outside our community. The ideal candidate has 2 or more years of related experience. The company offers a great work environment!

Front Desk Assistant – Graduate Housing Pay and Benefits:

Hourly pay: $25/hr

Worksite:
Leading University (Stanford, CA 94305 – Onsite)

W2 Employment, Group Medical, Dental, Vision, Life,Retirement Savings Program,PSL

40 hours/week, 3 Month Assignment

Front Desk Assistant – Graduate Housing Responsibilities:

Greet students, staff and other guests when they come into the office.

Answer office phones and respond to questions, referring when necessary.

Send out mass email notifications.

Learn and relay complex housing policies and procedures.

Assist students with lockouts by signing out a board key and/or temporary building access card.

Sign out hand trucks and vacuums, tracking all activity in the respective log.

Provide office coverage during the lunch hours and for meetings.

Notify students via email of any misdirected mail brought into the office.

Prepare keys and other check in materials.

Check students in and out, tracking activity via registration cards.

Assist with regular key inventories.

Submit work orders, rekey requests, and other maintenance requests into the system.

Assist with quarter-opening and quarter-closing duties, as necessary.

Front Desk Assistant – Graduate Housing Qualifications:

2+ years of related experience.

Strong email, phone, and in-person customer service experience is essential.

Hotel Front Desk/Concierge experience is a plus.

Solid attention to detail, and a personable and welcoming presence.

Clear, concise, effective communication with individuals and groups of diverse backgrounds is essential.

Computer-literate and able to learn new systems quickly.

Ability to work in fast fast-paced environment with interruptions throughout the day.

Front Desk Assistant – Graduate Housing Shift:

Working schedule varies. Typically evenings and weekends with Wednesdays and Thursdays off.

The shift time is from 02:00 pm to 10:30 pm with an ½ hour meal period.

There may be varying hours during peak move-out or check-in weekends and on a project-specific basis.

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Title: Front Desk Assistant – Graduate Housing

Company: Avispa Technology

Location: Palo Alto, California, USA

Category: Administrative/Clerical (Front Desk/Receptionist, Admin Assistant, Office Administrator/ Coordinator), Customer Service/HelpDesk (Front Desk/Receptionist, Admin Assistant, Office Administrator/ Coordinator, Customer Service Rep)

 

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