Front Desk Associate Jobs in Salt Lake City, UT at Anniversary Inn
Full Job Description
Front desk Associate / Innkeeper
* WEEKEND AVAILABILITY IS A MUST
*HIRING FULL TIME FOR A MIX OF 6 AM – 2 PM AND 2 PM – 10 PM SHIFTS.
Work for a boutique and extremely unique style hotel while being part of a sizable company with lots of opportunities for advancement!
Nestled in downtown Salt Lake City, our unique Anniversary Inns boasts fewer than 36 rooms. Each room features a different theme and decoration where our guests are able to immerse themselves in a unique experience!
The uniqueness of our inn does not only stop with its unique rooms, it is our staff and corporate team as well. We truly believe our team is what distinguishes us. We operate not just as colleagues but as a close-knit family, and this unity extends to our guests, creating an atmosphere of genuine connection and warmth. Many of our team members have become an integral part of our story, and their longevity over the years with us is a testament to the strength of our shared values and commitment to excellence. Additionally, with many other properties in and out of state our company can offer many advancement opportunities in your career goals!
If the above resonates with what you’re looking for, we invite you to continue this journey with us. Send us a message, and join our team today!
The duties of a Front Desk Associate encompass tasks such as guest check-ins, reservation management, and offering details about rooms, rates, and amenities. We seek a self-motivated individual with a good understanding of the local area and the capability to provide recommendations. The ideal candidate will have a genuine desire to provide exceptional customer service. Your role will be pivotal in shaping the welcoming culture that our guests deeply appreciate.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform guest about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival
Provide information about our hotel, available rooms, rates and amenities
Find a resolution to guest dissatisfaction
Keep contact with our housekeeping staff to ensure all rooms are clean and ready for guest arrivals
Correspondence via email with guests regarding their stay Skills
People pleasing attitude
We believe in the right attitude and the rest can be trained!
WEEKEND AVAILABILITY IS A MUST
HIRING FULL TIME FOR A MIX OF 6 AM – 2 PM AND 2 PM – 10 PM SHIFTS.
Work experience as a Hotel Front Desk Agent, Receptionist, or in customer service is preferred but not necessary
Willingness to learn software
Excellent communication skills
Must be available to work weekends as needed
Must have sound judgment and discretional skills and be able to work with little supervision
Job Type: Full-time
Pay: $14.00 – $16.00 per hour
Paid time off
8 hour shift
Weekends as needed
Work Location: In person
Title: Front Desk Associate
Company: Anniversary Inn
Location: Salt Lake City, UT