Overview

Front Desk Associate Jobs in Salt Lake City, UT at Anniversary Inn

Full Job Description

Front desk Associate / Innkeeper

* WEEKEND AVAILABILITY IS A MUST

*HIRING FULL TIME FOR A MIX OF 6 AM – 2 PM AND 2 PM – 10 PM SHIFTS.

Work for a boutique and extremely unique style hotel while being part of a sizable company with lots of opportunities for advancement!

Nestled in downtown Salt Lake City, our unique Anniversary Inns boasts fewer than 36 rooms. Each room features a different theme and decoration where our guests are able to immerse themselves in a unique experience!

The uniqueness of our inn does not only stop with its unique rooms, it is our staff and corporate team as well. We truly believe our team is what distinguishes us. We operate not just as colleagues but as a close-knit family, and this unity extends to our guests, creating an atmosphere of genuine connection and warmth. Many of our team members have become an integral part of our story, and their longevity over the years with us is a testament to the strength of our shared values and commitment to excellence. Additionally, with many other properties in and out of state our company can offer many advancement opportunities in your career goals!

If the above resonates with what you’re looking for, we invite you to continue this journey with us. Send us a message, and join our team today!

Responsibilities:

The duties of a Front Desk Associate encompass tasks such as guest check-ins, reservation management, and offering details about rooms, rates, and amenities. We seek a self-motivated individual with a good understanding of the local area and the capability to provide recommendations. The ideal candidate will have a genuine desire to provide exceptional customer service. Your role will be pivotal in shaping the welcoming culture that our guests deeply appreciate.

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform guest about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival

Provide information about our hotel, available rooms, rates and amenities

Find a resolution to guest dissatisfaction

Keep contact with our housekeeping staff to ensure all rooms are clean and ready for guest arrivals

Correspondence via email with guests regarding their stay Skills

People pleasing attitude

Naturally conversational

Requirements:

We believe in the right attitude and the rest can be trained!

WEEKEND AVAILABILITY IS A MUST

HIRING FULL TIME FOR A MIX OF 6 AM – 2 PM AND 2 PM – 10 PM SHIFTS.

Work experience as a Hotel Front Desk Agent, Receptionist, or in customer service is preferred but not necessary

Willingness to learn software

Excellent communication skills

Must be available to work weekends as needed

Must have sound judgment and discretional skills and be able to work with little supervision

Job Type: Full-time

Pay: $14.00 – $16.00 per hour

Benefits:

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Weekends as needed

Work setting:

In-person

Work Location: In person

Title: Front Desk Associate

Company: Anniversary Inn

Location: Salt Lake City, UT

Category:

 

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