Overview
Front Desk Associate Jobs in Oklahoma City, OK at Esquivel Tire shop
Overview
We are seeking a dedicated and personable Concierge to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a memorable experience. This includes taking reservations, fulfilling transportation and lodging requests, taking orders for aircraft services and appropriately invoicing clients while making there experience effortless. This role requires strong communication skills, a passion for hospitality, and the ability to manage multiple tasks efficiently. As a Concierge, you will play a vital role in enhancing guest satisfaction and fostering positive relationships.
Duties
Greet guests warmly and assist them with check-in and check-out processes at the front desk.
Provide information about the airport, services, and local attractions to enhance guest experiences.
Handle guest inquiries and resolve any issues or complaints promptly and professionally.
Manage reservations for lodging, rental cars, transportation and catering per customer needs.
Maintain an organized front desk area and ensure all guest interactions are logged accurately.
Collaborate with other departments to fulfill guest requests efficiently.
Demonstrate excellent phone etiquette when handling calls from guests or external partners.
Accounting and invoicing if customer service requests
Experience
Previous experience with aviation desired.
Desire to care for customers, often going above and beyond
Proven skills in time management to prioritize tasks effectively in a fast-paced environment.
Excellent interpersonal skills with an emphasis on guest relations and service excellence.
Join us as we strive to provide unparalleled experiences for our guests through exceptional service.
Job Types: Full-time, Part-time
Pay: $18.00 – $26.00 per hour
Expected hours: 40 per week
Benefits:
Employee assistance program
Employee discount
Flexible schedule
Paid time off
Professional development assistance
Schedule:
12 hour shift
Day shift
Evening shift
Morning shift
Weekends as needed
Work Location: In person
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Title: Front Desk Associate
Company: Esquivel Tire shop
Location: Oklahoma City, OK
