Overview
Front Desk Associate Jobs in San Jose, CA at Advanced Health Center
Full Job Description
“`Overview:“`
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
“`Responsibilities:“`
– Greet and welcome guests with a warm and friendly demeanor
– Check-in and check-out guests efficiently and accurately
– Answer phone calls and respond to guest inquiries in a timely manner
– Provide information about hotel facilities, services, and local attractions
– Assist guests with luggage storage, transportation arrangements, and other requests
– Handle guest complaints or concerns with patience and professionalism
– Maintain a clean and organized front desk area
– Collaborate with other hotel departments to ensure guest satisfaction
“`Requirements:“`
– Previous experience in a similar role is preferred but not required
– Excellent verbal and written communication skills
– Bilingual abilities (English/Spanish) are highly desirable
– Proficient in using phone systems and computer software
– Strong customer service and problem-solving skills
– Ability to multitask and prioritize tasks effectively
– Knowledge of hotel operations and guest relations is a plus
– Flexibility to work various shifts, including evenings, weekends, and holidays
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply today!
Job Type: Full-time
Pay: $20.00 – $28.00 per hour
Expected hours: 40 per week
Benefits:
Flexible spending account
Health insurance
Schedule:
Day shift
Work setting:
In-person
Ability to Relocate:
San Jose, CA 95138: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Associate
Company: Advanced Health Center
Location: San Jose, CA
Category: