Overview
Front Desk Associate Jobs in Los Angeles, CA at Novacolor Italian Finishes
Full Job Description
We are seeking a professional Front Desk Associate for the showroom to engage with clients and guest in-person, over the phone, and by email. Hours required are part-time 35 hours minimum or full-time 40 hours Monday – Friday during business hours.
Responsibilities
Meet and greet guests as they arrive for scheduled appointments or stop by the sales for general information
Ensures that all guests are comfortable and offers refreshments to guests
Track business information the tracking system app.
Ensure that showroom area are neat, clean and stocked with various items
Responsible for the input and management sales taken over the phone, email, or in-person
Ensure all sales delivery is confirmed by coordinating with the warehouse
Contact customers via telephone or email
Cross reference information with multiple reference guides or websites to ensure customer needs are met
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
Speak with others using clear and professional language; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees
Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance; stand, sit, or walk for an extended period of time
Perform other reasonable job duties as requested
Qualifications:
Candidates with friendly, outgoing personalities who are extremely comfortable working with and communicating with the general public.
Preferred proficient in English and Spanish
Experience with Quickbooks, Google Docs, Excel/Sheets, Email and web research
Job Types: Part-time, Full-time
Salary: $18.00 – $20.00 per hour
Expected hours: 32 per week
Work Location: In person
Title: Front Desk Associate
Company: Novacolor Italian Finishes
Location: Los Angeles, CA
Category:
