Overview
Front Desk Care Coordinator Jobs in Calgary, Canada at Lifemark Health Group
Front Desk Care Coordinator – Lifemark Southland Leisure Centre
Location:
Southland Drive SW, Calgary, AB
Status:
Permanent Part-Time Employee
Are you passionate and dedicated to making a positive impact on people’s health and wellness? If so, join us as a Care Coordinator at Lifemark Southland Leisure Centre, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization.
At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, “We trust each other to do the right thing”, “We go the extra kilometre”, and “We belong here”.
Why Lifemark?
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Supportive and collaborative administrative team
- Positive and comforting work environment
- Opportunities for growth within a national company
- Nationally recognized brand with a strong digital presence
Primary Responsibilities
- Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
- Coordinate accurate patient intake and maintain up-to-date records throughout treatment
- Assist patients with completing documentation to ensure accuracy and completeness
- Schedule appointments and manage patient records efficiently
- Collect payments at time of service and submit insurance claims to third-party funders
- Perform data entry and billing in accordance with clinic procedures
- Manage incoming and outgoing communications, including mail, courier, and fax
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
- High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication (verbal and written) and customer service skills
- Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
- Flexible, adaptable, and responsive to changing priorities
- Ability to work both independently and collaboratively as part of a team
- Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups:
Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.
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Title: Front Desk Care Coordinator
Company: Lifemark Health Group
Location: Calgary, Canada
Category:
