Overview
Front Desk Clerk Jobs in Mayville, NY at Chautauqua Suites
Job Overview
We are a newly established privately owned dental practice in the Grande Dunes of Myrtle Beach, SC, dedicated to providing high-quality, patient-centered dental care in a warm and welcoming environment. As we build our team, we’re looking for a motivated and detail-oriented individual to lead our front office operations. We are currently seeking a dedicated and friendly Front Desk to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer support and ensuring a welcoming environment. This role requires excellent communication skills, strong time management abilities, and a commitment to delivering outstanding service.
Responsibilities:
Greet and assist patients in a professional manner.
Manage incoming calls and direct them to the appropriate personnel.
Schedule appointments and maintain the schedule.
Handle office tasks such as filing, data entry, and managing correspondence.
Maintain a clean and organized front desk area.
Assist with administrative duties as required.
Present treatment plans to patients clearly and confidently.
Review procedures, timelines, and costs with patients.
Coordinate with clinical staff to ensure treatment planning accuracy.
Follow up with patients on pending treatment.
Submit insurance claims on behalf of the patient.
Explain insurance coverage and out-of-pocket costs to patients.
Collect co-pays, deductibles, and other patient payments.
Offer and explain financing options if available (e.g., CareCredit)
Accurately post payments in the dental software system.
Maintain end-of-day balancing and reporting.
Skills:
1+ years of experience in a dental front office role preferred.
Knowledge of dental procedures and insurance terminology
Experience with dental practice software is a plus although we will be converting to Curve and provide training.
Strong communication and interpersonal skills
Detail-oriented, organized, and dependable
Ability to multitask and work in a fast-paced environment
Passionate about patient care and delivering outstanding service
Bilingual abilities are a plus, enhancing communication with diverse clientele.
Compensation & Benefits:
Competitive hourly wage based on experience
Paid time off and holidays
Opportunity for growth in a startup practice environment.
Why Join Us?
Our mission is simple: to create a practice where patients feel heard, cared for, and confident in their smiles—and where team members feel valued, supported, and excited to come to work. We’re building something special here in Myrtle Beach, and we’re looking for a front desk member who wants to grow with us. We are currently not open yet, looking to open within the next month.
Please send your resume and a short introduction to [email protected]. We can’t wait to meet you!
Job Type: Full-time
Pay: $24.00 – $34.00 per hour
Expected hours: 32 – 34 per week
Schedule:
8 hour shift
Work Location: In person
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Title: Front Desk Clerk
Company: Chautauqua Suites
Location: Mayville, NY
