Overview
FRONT DESK CLERK Jobs in Midlothian, VA at Koger Ii Llc
We are searching for a Front Office Specialist I with our TCP Medical Group Clinic, someone who can thrive in a fast-paced primary care environment. In this position you’ll coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system, and transmit accurate claims.
“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”
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Qualifications:
High School diploma, GED or equivalent
Minimum of one (1) years related experience required
Responsibilities:
Demonstrates Creating SMILES philosophies to patients, families and co-workers
Greets patients and visitors upon arrival utilizing Service with HEART philosophies
Assists patients with check in/check out
Answers telephone within six rings and directs calls
Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
Documents eligibility in patient medical record
Notifies provider when no provider in network is available
Reviews billing information
Enters hospital charges into EPIC with 100% accuracy and within timelines established by practice
Balances payments received daily
Verifies accurate patient demographics information with each visit and enters into medical record and billing system
Verifies and collects correct co-payment with 100% accuracy
Collects payments due in the form of cash, checks and credit cards
Schedules appointments and accommodates walk-ins
Collects and disseminates mail and deliveries
Files, archives and retrieves medical records
Maintains confidentiality of patient information by following policy and procedure and practice protocol
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Title: FRONT DESK CLERK
Company: Koger Ii Llc
Location: Midlothian, VA
