Overview
Front Desk Clerk $15 Jobs in Pittsburgh, PA at Homewood Suites Pittsburgh Downtown
You will be responsible for providing excellent customer service with each & every guest. You will accomplish this by staying customer service focused from the beginning of the reservation to the check out of the stay with all guests.
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Mitigate customer complaints as needed
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Connect with the housekeeping department to ensure guest accommodations are ready
General bookkeeping ensure all hotel guest account information is accurate and up-to-date
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Work setting:
In-person
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Title: Front Desk Clerk $15
Company: Homewood Suites Pittsburgh Downtown
Location: Pittsburgh, PA
