Overview
Front Desk Clerk (Full and Part Time) – Hotel Jobs in Inglewood, CA at Sightline Hospitality
Full Job Description
Sightline Hospitality is seeking full and part-timeFront Deskteam members to work at a hotel in Inglewood.
About Sightline Hospitality
San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. At Sightline we bring together people, places, and possibilities to redefine hotel management. Whether big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.
About You
Our ideal candidate is a warm “people-person” who is welcoming and friendly, dedicated, and detail-oriented. Our front desk is the hub of service for our guests, and we’d love to find someone who is passionate about providing great service and hosting our guests in Southern California. Come join an uncommon project with extraordinary people!
Position Requirements
A minimum of one year’s experience in a customer/guest service and/or public contact related job is desired.
Prior hotel front desk experience desired
Must have High school diploma or equivalent.
Must be computer literate, ideally with a knowledge of Word.
Must have great communication skills.
Desired Skills/Aptitudes
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly and professional manner.
Independent thinker and a ‘quick study’.
Good team player.
Ability to solve practical problems and deal with a variety of situations.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
Ability to work well under pressure and handle multiple tasks at once.
Must be punctual with regular and reliable attendance.
Essential Job Functions
Answering telephones in a prompt and professional manner and providing assistance to callers
Taking reservations in person and over the phone
Reading and responding to hotel email
Checking guests in and out
Completing group pre-registrations and key packets
Posting charges and processing payments
Communicating with Housekeeping and Maintenance
Handling mail and coordinating deliveries of messages and packages
Anticipating guests’ needs, acting promptly to acknowledge all guests, however busy and whatever time of day.
Communicate service and amenities of the hotel to guests and provide Concierge service as needed. Maintain a fluent knowledge of local restaurants, special events, city attractions, and outdoor activities.
Essential Physical Abilities
Endure various physical movements throughout the work areas, such as reaching, bending and stooping.
Remain in stationary position for a maximum eight hours (excluding meal and rest breaks)
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.
Periodically required to work at a very fast pace, under pressure.
Full Time Benefits Include:
Health, vision, dental, and life insurance options
Personal and Sick Time off benefits and Holidays
401K Retirement Savings program
Employee discount for stays at hotels at Sightline Hospitality’s expanding portfolio.
Part Time Benefits Include
Sick Time off benefits
401k Retirement Savings …
Title: Front Desk Clerk (Full and Part Time) – Hotel
Company: Sightline Hospitality
Location: Inglewood, CA
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