Overview
Front Desk Concierge/Administrative Assistant Jobs in Boston, Massachusetts, USA at Gensler
Position: Front Desk Concierge / Administrative Assistant
Your Role
This person will be the first point of contact for our clients, vendors, and staff. The person represents Gensler values and professionalism and demonstrates our high level of client service. The ideal candidate is passionate about communication and service and thrives in an energetic team environment. This position will support a busy and thriving office by maintaining aesthetic appearance, cleanliness, and function of a high-end office environment.
What You Will Do
Meet and greet staff, clients, and visitors and ensure they are directed to the appropriate meeting place when applicable.
Handle incoming calls (screen calls, forward calls, take/distribute messages).
Manage all office mail (USPS) and packages (courier, Fed Ex, and UPS).
Assist with office printing and storage needs (supporting presentations, organizing project materials, etc.).
Provide Studio Coordinator support including assisting Studio Directors and Principals with administrative needs, organizing meetings, staffing, timecard collection, PTO tracking, financial tracking, PDP coordination, and proposal/presentation preparation as needed.
Maintain cleanliness and order in office areas such as reception, common areas, and pantries.
Ensure conference rooms in reception and office are ready for use.
Coordinate visitors by entering them into the building log and providing directions when necessary.
Assist with setup and takedown of meetings.
Assist with office facilities and maintenance requests.
Manage other responsibilities as assigned.
Your Qualifications
Minimum of 3 years of experience as an office or administrative assistant.
Ability to multitask effectively.
Collaborative and team-oriented mindset.
Approachable personality with excellent communication skills, including verbal presentation.
Experience working directly with senior staff.
Strong organizational skills to manage multiple deadlines.
Ability to work with diverse teams in a fast-paced environment.
Proficiency in Microsoft Outlook, Word, Excel;
Bluebeam preferred.
Willingness to assist beyond basic responsibilities.
Proactive and able to take initiative.
Availability to work from 8:30 a.m. to 5:30 p.m. with additional hours as needed.
Life at Gensler
At Gensler, we are committed to enjoying life as much as delivering top-tier design. Our offices feature curated art exhibits, internal design competitions, and “Well-being Week,” reflecting our diverse interests.
We promote a healthy, balanced lifestyle with comprehensive benefits including medical, dental, vision, disability, wellness programs, flexible spending accounts, paid holidays, and paid time off. Additional benefits include 401k, profit sharing, employee stock ownership, and twice-annual bonuses. Our salary ranges are based on local markets.
We also support professional development through reimbursement for licenses, renewals, exam fees, and tuition for eligible programs, viewing these as strategic investments in our future.
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Title: Front Desk Concierge/Administrative Assistant
Company: Gensler
Location: Boston, Massachusetts, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Admin Assistant, Executive Admin/ Personal Assistant)
