Overview
Front Desk Coordinator Jobs in Denver, CO at Matthew Morris Salon and Skincare
Front Desk Agent
The Front Desk Agent greets guests with a friendly demeanor and hospitable countenance at all times. The duties are including but not limited to the tasks below.
Check in/Check out
Offers warm and sincere welcome/farewell for all guests
Promote and sell special hotel programs and upgrades when appropriate.
Accepts payment for guests’ reservations at time of registration and check out
Follow set procedures on posting charges and completing guest refunds.
Goes above and beyond to exceed guest expectations to create a memorable guest experience
Daily Duties
Completes daily checklist and tasks
Maintains accurate records of rooms, and guest information.
Help keep front desk and all Colleague areas clean
Maintains discretion and security for the Hotel and our guests
Maintains constant awareness of safety issues
Reports all safety incidents to on-duty supervisor.
Maintains a professional attitude and appearance
Remains courteous and helpful to the guests and colleagues at all times.
Aid Front Office management in additional projects when requested
Communication/Knowledge
Provide professional communication via telephone, e-mail and written form
Communicates with all departments regarding any special needs a guest may have
Provides general hotel information for guests.
Knowledge of room types, guest amenities, and hours of operation
Knowledge of daily events and gatherings on property
General knowledge of the Hotel and surrounding area
Job Type: Part-time
Pay: $17.00 – $18.00 per hour
Schedule:
8 hour shift
Morning shift
Work setting:
In-person
Work Location: In person
Title: Front Desk Coordinator
Company: Matthew Morris Salon and Skincare
Location: Denver, CO
