Overview
Front Desk Coordinator Jobs in Prescott, AZ at Evergreen Village
Full Job Description
Evergreen Village has a remarkable opportunity for an exceptional, responsibleFRONT DESK COORDINATORto manage the busy reception area of our beautiful assisted living community in Prescott, AZ.
TheFRONT DESK COORDINATORis responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.This position would be TUESDAY-SATURDAY 8:30-4:30PM
We are searching for an outstanding individual with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.
BENEFITS (for Full-time employees):
Medical, dental, vision, 401k,and paid life insurance
Numerous other voluntary insurance plans such as short-term disability, life insurance, disease policies, etc.
Paid Time Off (vacation, sick, personal)
Referral Bonus Program
Employee Assistance Program
Fabulous co-workers who respect and honor one another
Essential duties:
Answering Phones in a professional and pleasant manner
Taking messages and relaying them to appropriate parties
Problem solving & finding solutions to the needs of the community
Entering work orders into the maintenance management system
Monitoring lobby for visitor compliance
Ensuring the lobby is in a presentable and welcoming condition. Greeting all regular and new visitors
Creating and distributing community wide communications as directed
Maintaining Resident/employee phone list
Arranging and coordinating transportation for residents
Assist residents with room service orders
Welcoming all guests, identifying the purpose of their visit and directing them appropriately
Take inquiry calls and secure essential information when sales team is unavailable.
Assisting during the new move-in process
Creating flyers and invitations for the activities department
Organizing/Scheduling appointments/meetings
Assist other departments as needed to ensure the best experience for residents possible
Skills required:
Highly Customer Service Oriented
Problem Solver, must be able to independently think through issues to find a solution
Excellent communication skills
Professional but approachable personality
Ability to build relationships with residents, visitors, and staff
Team Player
Experience in Senior Living or at minimum excitement to work with seniors
Ability to multitask and prioritize
Efficient with Google and Microsoft Office
Ability to learn proprietary software
Familiarity with phone switchboard
Ability to relay accurate information in a timely and appropriate manner
Understanding of Confidentiality
Willingness and ability to obtain an Arizona Fingerprint Clearance Card
Title: Front Desk Coordinator
Company: Evergreen Village
Location: Prescott, AZ
Category:
