Overview
Front Desk Coordinator/Administrative Assistant Jobs in Charlotte, NC at Peace Haven Smiles
Full Job Description
Job Description
Our new & growing general dentistry practice has a wonderful opportunity for an experienced dental front desk team member to join a dynamic & unique practice. We are located in the North area of Charlotte, NC. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service. As a team, we are committed to dental excellence by providing our patients with a peace of mind and a unique dental experience with each visit in a calming atmosphere. The ability to positively interact and engage with patients and fellow team members in a family & team oriented environment is a requirement. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you. If we feel you are a great fit, one can expect a brief phone interview followed by an in person interview. Resumes with cover letters will be accepted in confidence at [email protected]. We look forward to meeting you!
Responsibilities
Greet patients in a warm, friendly, & professional manner on the phone and/or in person
Registers and check patients in
Answer phone calls and respond to patients inquiries
Patient Scheduling maximizing production for hygienist & doctor’s schedule
Insurance protocols: verification, eligibility, benefits & claims
Collects copays, coinsurance, and/or patient balances
Ability to present, explain & gain acceptance of patient treatment plans
Assist with marketing strategies which may include but not limited to requesting google reviews, presenting gifts to neighboring businesses, presentation of new patient gifts & tour of office
Perform office duties such as document filing, data entry, scanning, copying, and proofreading documents
Maintain a clean and organized front desk area
Skills
Excellent customer service
Professional communication skills
Detailed oriented
Follow through
Multi-tasking
Trustworthy
Organized
Job Type: Full-time
Pay: $17.51 – $23.00 per hour
Expected hours: 37 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Work Location: Hybrid remote in Charlotte, NC 28269
Title: Front Desk Coordinator/Administrative Assistant
Company: Peace Haven Smiles
Location: Charlotte, NC
Category:
