Overview
Front Desk Customer Service Representative Jobs in Boca Raton, FL at Petlover Central
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple – to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
We have an opening for an Administrative Specialist in Freeport, TX.
About You and This Role:
You will provide specialized administrative support and coordinate general office activities for leadership and teams within the PE Product R&D group. You will maintain a thorough understanding of duties, work teams, and computer programs to function independently, prioritize tasks and provide administrative assistance to leaders, coworkers, or other groups in the organization. In addition, you will be able to meet tight deadlines in a fast-paced and quickly changing environment and will have a track record of strong organizational skills. The role requires a proactive, resourceful, and self-motivated mindset. Finally, it requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks under limited supervision.
Responsibilities
Maintains an understanding of role, work group, and applications to appropriately prioritize work and provide professional administrative support to leaders, colleagues, or groups in the organization.
Able to meet deadlines in a fast-paced and quickly changing environment.
Independently schedules meetings, books conference rooms, orders food/drink, escorts and manages visitor guest processes and agendas.
Coordinates the end-to-end delivery of departmental or group events or special projects.
Excellent organizational skills and results-oriented. Strong attention to detail and the ability to keep work flowing without distractions or interruptions.
Ability to arrange complex domestic and international travel and prepare an itinerary.
Manages complex calendars and time management to support the leader and business objectives.
Independently works to manage changing priorities and circumstances.
Uses business software applications (e.g., word processing, presentation, and spreadsheet) to prepare reports, presentations, agendas, minutes, etc.
Maintains files, records, calendars, and shared drivers updated and organized.
Clear and concise verbal and written communication skills.
Creates open channels of communication to help the department understand and utilize information more effectively.
Displays approachable demeanor for a positive coaching and mentoring environment by supporting an inclusive culture. Ability to work in a team and prioritize requests from multiple managers
Works effectively with others to meet or exceed organizational goals.
Strong attention to detail.
Stays up to date on changing technology (e.g., Microsoft Office). Ability to quickly learn new internal electronic systems, and to share knowledge with others.
Understands time zone and cultural differences.
Manages TER reporting, review and approve TERs on behalf of leader. Informs individuals of discrepancies. Ensure employees adhere to company policy requirements including Dow’s Code of Business Conduct.
Advocates for Dow’s safety behaviors; often may be safety warden or contact for team, floor, etc.
Promotes partnerships within and between teams. Works towards win-win outcomes in relationships with others in the Dow organization.
Demonstrates SME traits with MS Office platform, Dow Systems software and collaborations tools. Able to assist managers and team members with everyday IT issues.
Creates open channels of communication to help the organization understand and utilize info more effectively and follows up to ensure that others understand the messaging. Must embrace change. Exceptional work ethic. Motivates and encourages others.
Ability to create an organized data management system.
Assists in organizing visitor agendas, events, and lab tours.
Provides support in proof-reading announcements and other communications.
Supports external presentations, including booth preparation and presentation content.
Required Qualifications:
A minimum of High School Diploma or GED Equivalent.
Must be proficient with Microsoft Office Applications.
A minimum of seven years of relevant experience.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Prefer Skills:
Prior Exposure to SAP and Purchase Orders is preferred.
Prefer Very strong written and verbal communication skills.
Prefer ten years of relevant experience.
Prefer manages customer expectations effectively.
Prefer strong interpersonal skills and abilities to quickly build relationships.
Prefer strong time management skills.
Prefer strong attention to detail.
ADDITIONAL NOTE:
Relocation is not available for this position.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need…when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
Become a Dow shareholder through various employee stock programs.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Global Paid Time Off (PTO) policies:
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting
www.dow.com
.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow’s equal opportunities is available on
www.dow.com
.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.
Title: Front Desk Customer Service Representative
Company: Petlover Central
Location: Boca Raton, FL
