Overview
Front Desk Executive (For Aasceend Hotel & Resort Ltd.) – Job ID – 1493905 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Front Desk Executive (For Aasceend Hotel & Resort Ltd.) – Job ID – 1493905
Company: Bdjobs.com
Location: Dhaka, Bangladesh
Aasceend Hotel & Resort Ltd. is looking for Front Desk Executive
Job Description / Responsibility
- Serve as the first point of contact for guests, clients, and visitors by providing a warm and professional welcome.
- Manage incoming phone calls by answering, screening, and directing calls appropriately while taking accurate messages when required.
- Handle guest check-in and check-out procedures efficiently to ensure a smooth and positive experience.
- Coordinate and schedule appointments for management and staff while maintaining organized calendars.
- Manage internal and external correspondence professionally and maintain effective communication with all stakeholders.
- Provide accurate information regarding the organization’s services, facilities, and related inquiries.
- Maintain a clean, organized, and presentable front desk and reception area at all times.
- Deliver excellent customer service by addressing guest concerns and resolving issues promptly and professionally.
- Provide administrative support, including filing, photocopying, faxing, document handling, and maintaining office supplies.
- Coordinate with different departments to ensure smooth daily operations and effective service delivery.
- Monitor the reception and front entrance area to maintain safety and security standards.
- Support the onboarding and training process of newly recruited front desk staff when required.
- Follow company policies and procedures, especially regarding confidentiality, professionalism, and workplace ethics.
- Maintain accurate visitor records, appointment schedules, and other relevant data using computer applications and office software.
Educational Requirements
- Bachelor/Honors
- Skills Required: Receptionist/ Front Desk
Experience Requirements
- At least 1 year(s)
- The applicants should have experience in the following business area(s): Real Estate
Additional Requirements
- Prior experience in a front desk, reception, or customer service role will be given preference.
- Strong interpersonal and communication skills with the ability to interact confidently and professionally with clients and visitors.
- Ability to explain company services, facilities, and related information clearly and effectively.
- Professional appearance, well-groomed personality, and presentable attire.Excellent verbal and written communication skills.
- Positive attitude, punctuality, politeness, and customer-focused approach.
- Basic computer proficiency with skills in data entry, record keeping, and office management software.
- Strong organizational and multitasking abilities with attention to detail.
Job Location
Dhaka (DOHS Baridhara)
