Overview
Front Desk Experience Coordinator – Medical Aesthetics Jobs in Santa Monica, CA at Alchemy43
Full Job Description
About Us
Alchemy 43, a fast-growing aesthetics brand, offers specialized, innovative, and technology-driven services in an elevated setting. With a focus on beauty, wellness and empowering confidence, Alchemy 43 delivers the highest quality in medical aesthetics—all within an exceptional customer focused environment.
With locations in Los Angeles, Orange County, New York City, and Texas Alchemy 43 has re-imagined the cosmetic injectables experience—taking it from a tedious medical procedure to a luxurious, selfcare ritual. Future plans include a skincare product line and national expansion into multiple new markets this year and beyond.
Role Overview:
The Front Desk Experience Coordinator position requires polished and professional beauty-loving individuals who have a love for sales, beauty, and customer service. The Front Desk Experience Coordinator is responsible for communicating directly with clients, selling retail products and managing the daily happenings at the location and deliver a successful experience for the client, anticipating their needs from the moment they book the appointment to post-treatment follow up.
This position will float between our Santa Monica, W Hollywood, and Los Angeles locations.
Responsibilities:
Greet and assist clients offering exceptional customer service and a willingness to help
Create a positive environment that keeps clients coming back for more
Deliver product knowledge
Retain and develop client relationships
Assist in maintaining sales goals
Set up client appointments and continually follow up
Assist colleagues and be a strong team player
Ensure sales floor is maintained on a constant basis
Understand all company systems and policies
Be enthusiastic and be willing to provide solutions to client requests
Provide feedback on product selling and best sellers
Assist with in-store events and promotions
Act as an in-house point of contact for marketing opportunities and brand influencers
Requirements:
Warm friendly welcoming demeanor
Exceptional customer service experience
Cheerful upbeat and can-do attitude
Retail experience
Proven selling and consultative skills
Strong communication skills both verbal and written
Detail-oriented
Hold a high level of professionalism when interacting with clients, patients and colleagues
Comfortable discussing pricing program with clients
Proficiency with IT systems, Word, Excel and other software skills
Start-up minded, readiness to help with all aspects of launch
MUST be available to work a flexible schedule as we are open evenings and weekends
Desired Skills:
Proven selling skills
Strong business acumen
Strong conflict and problem resolution skills
Experience in Medical Aesthetics
Love of all things beauty
Compensation: $19-$21 per hour DOE
Benefits
Health insurance (min 20 hours per week)
Dental insurance (min 20 hours per week)
Vision insurance (min 20 hours per week)
Paid time off (min 20 hours per week)
Paid holidays (min 30 hours per week)
On-going education on new techniques and products
Quarterly complementary procedures/products
Employee/friends/family discounts
Career advancement opportunities
Alchemy 43 offers a competitive salary with benefits and paid time off for full-time staff. We also focus on continued growth and development by providing opportuniti…
Title: Front Desk Experience Coordinator – Medical Aesthetics
Company: Alchemy43
Location: Santa Monica, CA
Category:
