Overview
Front Desk Lead Receptionist Jobs in San Diego, CA at True Design Dentistry
About us
Essentials Day Spa of Saint Pete is a small business in Saint Petersburg, FL. We are professional, supportive and collaborative.
Our work environment includes:
Modern office setting
Growth opportunities
On-the-job training
Company perks
We are looking for a Front Desk Receptionist to join our team. As a Spa Front Desk representative at Essentials Day Spa of Saint Pete, you will be responsible for providing outstanding customer service and ensuring a smooth spa experience for our guests. Your primary role will be to assist clients with their inquiries, schedule appointments, handle transactions, and maintain a welcoming and organized spa.
Responsibilities:
Greet and welcome guests as they arrive at the spa, ensuring a friendly and professional atmosphere.
Provide accurate information about spa services, packages, and promotions.
Answer phone calls and emails promptly and assist clients with their inquiries and bookings.
Schedule appointments and manage the spa’s appointment calendar efficiently.
Gather and update client information, including details on allergies, health conditions, and preferences.
Process payment transactions and maintain accurate and organized records of all monetary transactions.
Collaborate with spa therapists and other staff members to ensure smooth operations and exceptional customer service.
Maintain cleanliness and tidiness of the spa.
Handle customer complaints and issues professionally and effectively, escalating when necessary.
Stay updated on current spa services, treatments, and trends to provide informed recommendations to clients.
Assist in marketing and promotional activities on social media.
Participate in staff meetings, training sessions, and other professional development opportunities as required.
Perform any other duties or tasks assigned by spa management to ensure the smooth operation of the spa.
We are looking to hire someone with flexible availability. This would include a mixture of morning, afternoon, or weekend shifts.
Location:
Essentials Day Spa of Saint Pete,
5655 Park Street North,
Saint Pete, FL
33545
Requirements:
Previous experience in a customer service role, preferably in a spa, salon, or hospitality industry.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Proficiency in using computer software for appointment scheduling and managing customer information.
Friendly personality with a keen attention to detail.
Knowledge of spa treatments, services, and products is a plus.
Flexibility to work evenings, weekends, and holidays as per the spa’s operational hours.
Join our team at “Essentials Day Spa of Saint Pete” and be part of a relaxing and rejuvenating experience for our valued clients. Apply today by submitting your resume and cover letter highlighting your relevant experience and skills on [email protected]
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Employee discount
Flexible schedule
Schedule:
Day shift
Evening shift
Holidays
Weekends as needed
Experience:
Customer service: 2 years (Required)
Med spa: 2 years (Required)
Ability to Relocate:
Saint Petersburg, FL 33709: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Lead Receptionist
Company: True Design Dentistry
Location: San Diego, CA
