Overview
Front Desk/Night Auditor Jobs in Clearwater, FL at Days Inn
Full Job Description
Duties:
– Greet and welcome guests upon arrival
– Check-in and check-out guests using the hotel management system
– Answer phone calls and respond to guest inquiries
– Provide excellent customer service and address guest concerns or complaints
– Assist guests with luggage and other requests
– Handle cash transactions and maintain accurate records
– Maintain a clean and organized front desk area
– Assist with night audit duties as needed
Experience:
– Previous experience working at the front desk of a hotel is preferred
– Knowledge of hotel management systems and phone systems
– Familiarity with night audit procedures is a plus
– Strong customer service skills with the ability to handle difficult situations professionally
– Excellent phone etiquette and communication skills
– Multilingual abilities are a plus, especially if fluent in languages commonly spoken by hotel guests
– Ability to multitask and prioritize tasks in a fast-paced environment
– Attention to detail and accuracy in handling guest information
This position offers an opportunity to work in a dynamic hotel environment, providing exceptional guest services. The successful candidate will have the chance to develop their skills in hotel management, customer relations, and night audit procedures. If you are a friendly, organized, and customer-oriented individual, we invite you to apply for this position.
Job Type: Full-time
Pay: $14.00 – $14.75 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Evening shift
Night shift
Work setting:
In-person
Experience:
Hotel experience: 3 years (Preferred)
Work Location: In person
Title: Front Desk/Night Auditor
Company: Days Inn
Location: Clearwater, FL
Category:
