Overview
Front Desk PM – Homewood Suites Jobs in Scarborough – Maine – USA at Maine Course Hospitality Group
Description:
Are you naturally a Friendly, Helpful person?
Do you want to make a
positive Impact
each day?
The Front Desk is the place for you!
Create a memorable stay from reservation to check-out, and help guests enjoy the area with your personal recommendations.
Our hotel is looking for a friendly and professional front desk agent who can provide excellent customer service to our guests. The ideal candidate will have a
positive attitude
, be a quick learner, and be able to multitask in a
fast-paced environment
.
Front Desk
General Responsibilities:
Greet guests in a friendly and professional manner
Answer phones and respond to guest inquiries or requests
Provide information about hotel services, amenities, and local attractions
Process payments and handle cash, credit, and debit card
Manage the operations of the front desk including check in and check out
Assist guests with reservations
Manage guest complaints and resolve issues in a timely manner
Maintain a clean and organized front desk area
Complete daily reports and balance cash drawers
Follow all hotel procedures and policies
Benefits:
• Weekly Paycheck
• 401k plus generous company match
•
Paid Time Off
• Holiday Pay
• Health
• Dental
• Vision
• Travel Discounts
• Company Scholarships for you or your family
•
Career Development
Opportunity
Our Core Values:
Integrity ~ Family ~ Fun ~
Respect
Requirements:
Front Desk
Job Requirements
Include:
– Proven experience in customer service or hospitality preferred
– Excellent
communication
and interpersonal skills
– Strong
problem-solving
and decision-making abilities
– Strong
attention to detail
and organizational skills
–
Ability to
work independently and as a team player
–
Ability to
stand for long periods of time and lift up to 25 pounds
–
Must be
reliable and able to work weekends and holidays
3pm – 11 pm shift
pm21
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Title: Front Desk PM – Homewood Suites
Company: Maine Course Hospitality Group
Location: Scarborough – Maine – USA
Category: Hospitality / Hotel / Catering, Administrative/Clerical