Overview
Front Desk Reception/Administration Jobs in Wilmington, DE at Solenis
Job Title: Administrative Assistant – MidAtlantic Hood & Duct
Location: Hybrid
Employment Type: Full-Time / Part-Time
Company: AI Paychex Employment Partner on behalf of MidAtlantic Hood & Duct
About Us:
MidAtlantic Hood & Duct is the #1 commercial kitchen exhaust system cleaning and certification company serving Philadelphia to Baltimore and surrounding areas. With 20+ years of service, we pride ourselves on professionalism, reliability, and top-notch customer service.
We are currently seeking a highly organized and motivated Administrative Assistant to support our fast-paced operations. If you’re independent, proactive, and thrive in a dynamic environment, we’d love to have you on our team!
Key Responsibilities:
Customer Scheduling: Coordinate and schedule service appointments for all MidAtlantic Hood & Duct customers.
Database Management: Maintain and update the scheduling database to ensure smooth day-to-day operations.
Lead Management: Monitor and respond to all inbound leads promptly and efficiently.
Collections: Make outbound calls to collect outstanding invoices from customers.
Customer Audit: Perform post-migration audits to ensure accurate customer data and service transitions.
Client Onboarding: Onboard new clients by explaining our services and sending out our welcome package.
Schedule Oversight: Keep all schedules organized, up to date, and optimized for efficiency.
Onsite Work: Willingness to work onsite 1–2 days per week as needed for team coordination and operational alignment.
Requirements:
Excellent communication and time-management skills
Ability to work independently and take initiative
Strong organizational skills and attention to detail
Comfortable working in a fast-paced environment
Tech-savvy with knowledge of scheduling and CRM systems preferred
Professional phone etiquette and follow-through on collections
Benefits:
Competitive salary
Flexible hybrid schedule
Opportunity to grow with a trusted and expanding company
Supportive team environment
Training and onboarding provided
Job Types: Full-time, Part-time
Pay: $18.00 – $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
401(k)
Health insurance
Schedule:
Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
Claymont, DE 19703 (Required)
Ability to Relocate:
Claymont, DE 19703: Relocate before starting work (Required)
Work Location: Hybrid remote in Claymont, DE 19703
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Title: Front Desk Reception/Administration
Company: Solenis
Location: Wilmington, DE
