Overview
Front Desk Receptionist Jobs in Fairbanks, AK at Arctic Chiropractic
Full Job Description
At Arctic Chiropractic, we take pride in creating an upbeat and pleasant work environment where both our team members and patients feel welcomed and supported. Our office is looking for an outgoing, willing, and self-motivated individual to add to our team.
When taking on the role of being one of our front desk receptionists, you are the first interaction that the patient experiences at Arctic Chiropractic, whether that be over the phone or in person. Remember to have a positive attitude and respond professionally, no matter the situation.
Responsibilities include:
Greeting and checking in patients with a positive attitude
Answering multiple phone lines politely and professionally
Scheduling appointments for our patients
Being dependable, showing up to work as scheduled, and communicating effectively with management about any planned or unplanned events
Coordinating and communicating schedules with coworkers
Understanding insurance basics and the ability to explain insurance coverage
Collecting payments in person or over the phone
Discussing balances with patients respectfully in person or over the phone
Processing multiple types of faxes and referrals
Setting up patients on equipment with provider direction
Assisting providers in demonstrating exercises for patients
Inputting sensitive patient information and documentation
Calling other offices or providers for clarification on confidential matters
Cleaning around the office and doing laundry
Managing multiple calendars for staff
Applicantmusthave the following qualifications:
Works well and gets along with others
Excellent customer service skills
Thrives in a fast-paced environment
Be a positive contributor and teammate to the clinic
Ability to multitask with multiple deadlines
Willingness to grow with our team
Schedule permits working Monday through Friday from 9am to 6pm and some flexibility (coverage) for Saturdays from 10am to 2pm
Experience:
Customer service experience (required)
Medical experience (example – education or previous employment) (preferred but not required)
Previous front desk experience (preferred but not required)
Education:
High school diploma or equivalent (required)
Please bring your resume to the office after applying.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: Arctic Chiropractic
Location: Fairbanks, AK
Category:
