Overview
Front Desk Receptionist Jobs in Tampa, FL at Bay Paws Pet Resort
Tender Gifts LLC
Birth Center Assistant Job Description & Acknowledgment
Job Title: Birth Center Assistant
Reports to: Owner/Clinic Director
Job Status: Part-Time, Non-Exempt
Position Overview:
We are a conservative medical practice locatated in Fort Collins, CO. The Medical Receptionist is responsible for ensuring the smooth and efficient functioning of the front office and providing a warm, welcoming experience to all clients and visitors. This role supports the day-to-day operations of the birth center and works closely with clinical and administrative staff to uphold our values of compassion, professionalism, and attention to detail.
Essential Job Duties & Responsibilities
The Medical Receptionist agrees to perform the following responsibilities, including but not limited to:
· Greeting all visitors in a warm, professional, and welcoming manner
· Schedule and manage client appointments using Acuity and EHR
· Process client intake forms, insurance information, and medical records
· Maintain accurate and up-to-date client files in Client Care and other systems
· Answer incoming calls, voicemails, and emails promptly (within 48 hours)
· Direct inquiries to the appropriate staff when needed
· Invoice clients and collect payments for services, teas, and supplements
· Provide clients with welcome packets, birth kits, and postpartum bags
· Coordinate ultrasound appointments and maintain communication with Sonographer (if applicable)
· Assign midwives to appointment slots and notify providers of client arrival
· Check clients in and out for all appointments
· Handle faxes, document scanning, filing, and general clerical support
· Assist with scheduling meetings and internal events
· Attend monthly team meetings and participate in “Meet the Team” events
· Maintain cleanliness and order in the reception and client waiting areas
· Uphold a professional and empathetic attitude in all interactions
Work Environment & Physical Requirements
· Must be able to sit and work at a computer for extended periods
· Frequent use of phones, office equipment, and electronic systems
· May occasionally need to lift or move items up to 10 lbs
· Must be comfortable engaging with families, pregnant clients, and infants
Qualifications
· High school diploma or GED required; Associate degree preferred
· Preferred 2 years’ experience in an administrative or medical office role
· Proficiency in Microsoft Office 365 and QuickBooks required
· Experience with EHR and scheduling systems preferred
· Excellent time management, organizational, and communication skills
· Ability to handle sensitive information with professionalism and discretion
· Strong commitment to teamwork and customer service
Schedule (variable)
· Monday: 10:30 AM-7:30 PM
· Tuesday: 8:30 AM – 5:30 PM
· Wednesday: 8:30 AM – 5:30 PM
· Thursday: 8:30 AM – 5:30 PM
· 1st Friday of the month Team Day (time varies)
· Additional hours may occasionally be required for team meetings or special events
Join us in providing outstanding patient care while enjoying a supportive work environment that values your contributions!
Job Types: Full-time, Part-time
Pay: $18.00 – $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Paid time off
Medical Specialty:
Holistic Medicine
Labor & Delivery
Ob/Gyn
Reproductive Endocrinology & Infertility
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
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Title: Front Desk Receptionist
Company: Bay Paws Pet Resort
Location: Tampa, FL