Overview

Front Desk Receptionist Jobs in Tampa, FL at Bay Paws Pet Resort

Tender Gifts LLC
Birth Center Assistant Job Description & Acknowledgment
Job Title: Birth Center Assistant
Reports to: Owner/Clinic Director
Job Status: Part-Time, Non-Exempt

Position Overview:

We are a conservative medical practice locatated in Fort Collins, CO. The Medical Receptionist is responsible for ensuring the smooth and efficient functioning of the front office and providing a warm, welcoming experience to all clients and visitors. This role supports the day-to-day operations of the birth center and works closely with clinical and administrative staff to uphold our values of compassion, professionalism, and attention to detail.

Essential Job Duties & Responsibilities

The Medical Receptionist agrees to perform the following responsibilities, including but not limited to:

· Greeting all visitors in a warm, professional, and welcoming manner

· Schedule and manage client appointments using Acuity and EHR

· Process client intake forms, insurance information, and medical records

· Maintain accurate and up-to-date client files in Client Care and other systems

· Answer incoming calls, voicemails, and emails promptly (within 48 hours)

· Direct inquiries to the appropriate staff when needed

· Invoice clients and collect payments for services, teas, and supplements

· Provide clients with welcome packets, birth kits, and postpartum bags

· Coordinate ultrasound appointments and maintain communication with Sonographer (if applicable)

· Assign midwives to appointment slots and notify providers of client arrival

· Check clients in and out for all appointments

· Handle faxes, document scanning, filing, and general clerical support

· Assist with scheduling meetings and internal events

· Attend monthly team meetings and participate in “Meet the Team” events

· Maintain cleanliness and order in the reception and client waiting areas

· Uphold a professional and empathetic attitude in all interactions

Work Environment & Physical Requirements

· Must be able to sit and work at a computer for extended periods

· Frequent use of phones, office equipment, and electronic systems

· May occasionally need to lift or move items up to 10 lbs

· Must be comfortable engaging with families, pregnant clients, and infants

Qualifications

· High school diploma or GED required; Associate degree preferred

· Preferred 2 years’ experience in an administrative or medical office role

· Proficiency in Microsoft Office 365 and QuickBooks required

· Experience with EHR and scheduling systems preferred

· Excellent time management, organizational, and communication skills

· Ability to handle sensitive information with professionalism and discretion

· Strong commitment to teamwork and customer service

Schedule (variable)

· Monday: 10:30 AM-7:30 PM

· Tuesday: 8:30 AM – 5:30 PM

· Wednesday: 8:30 AM – 5:30 PM

· Thursday: 8:30 AM – 5:30 PM

· 1st Friday of the month Team Day (time varies)

· Additional hours may occasionally be required for team meetings or special events

Join us in providing outstanding patient care while enjoying a supportive work environment that values your contributions!

Job Types: Full-time, Part-time

Pay: $18.00 – $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Paid time off

Medical Specialty:

Holistic Medicine
Labor & Delivery
Ob/Gyn
Reproductive Endocrinology & Infertility

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

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Title: Front Desk Receptionist

Company: Bay Paws Pet Resort

Location: Tampa, FL

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