Overview
Front Desk Receptionist Jobs in Morrisville, NC at SPS Global
Full Job Description
Come explore the Power of Possibility with a career at SPS!
We have an excellent opportunity for an experiencedFront Desk Receptionistto come grow with our team inTriangle Park, NC!This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution!
SPS offers a competitive benefits package including offerings of: paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, and a 401K with company match.
Schedule: Typically Monday – Friday, 8AM-5PM
Other duties and responsibilities include:
Demonstrating flexibility in satisfying customer demands in a high volume, production environment
Consistently adhering to business practice guidelines and policies
Taking direction from supervisor or site manager
Participating in cross-training
Maintaining all logs and reporting documentation with attention to detail
Adhering to all safety procedures
Key responsibilities include:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Serves visitors by greeting, welcoming, and directing them appropriately.
Ensure all visitors into the office possess a badge i.e. employee, temporary or guest badge
Notifies employees or contractors of visitor arrival.
Answer, screen, and forward incoming phone calls.
Corresponding via email using Microsoft Outlook.
Provide special project and administrative support on an ad hoc basis.
Effectively addressing and resolving client and customer concerns and/or complaints.
Responsible for submitting cases through the company’s on-line case management system for all maintenance or janitorial issues regarding the lobby as well as following up as needed to ensure timely completion.
Data entry & word processing using Microsoft Suite.
Keeping statistical data on services provided.
Ensure reception area is tidy and presentable, with all necessary stationery and materials
Processing of incoming and outgoing mail and packages
The successful candidate will demonstrate the following qualifications:
At least 2 years of proven work experience in customer service, front office representative, or similar role.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Ability to effectively work individually or within a team in a fast-paced environment.
Ability to be resourceful and proactive when issues arise
Competency in performing multiple functional tasks.
Ability to meet employer’s attendance policy.
Willingness to cross-training for other job functions.
Ability to lift up to 40 lbs. or maximum allowed by current State Law with or without accommodations
The ability to sit and/or stand for long periods of time with or without reasonable accommodation
About Us
SPSis a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services.
SPS is commit…
Title: Front Desk Receptionist
Company: SPS Global
Location: Morrisville, NC
Category:
