Overview
Front Desk Receptionist Jobs in Newport News – Virginia – USA at America’s Best
Job Description
What would you do? – The Specifics
Ensures high quality customer service while following all
safety protocols
.
Ensures a smooth flow of customers through the store.
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
Processes and understands managed care plans while obtaining document information from the insurance company as needed.
Provides customers basic and accurate information.
Schedules and confirms appointments, follow-up visits and classes.
Files all patient records daily and pulls patient files for the next day’s appointments.
Checks order status and notifies customers when orders are in or of any delays.
Keeps reception area tidy and presentable with all necessary materials.
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
Participates in regularly scheduled mandatory
communication
meetings.
Title: Front Desk Receptionist
Company: America’s Best
Location: Newport News – Virginia – USA
Category: Administrative/Clerical, Customer Service/HelpDesk
