Overview
Front Desk Receptionist Jobs in DuPont, WA at Fairbridge Inn and Suites
Full Job Description
Job brief
We are looking for a part time front desk agent with the possibility to advance to a full time position. To serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Job Types: Full-time, Part-time
Pay: $16.50 – $17.00 per hour
Benefits:
Employee discount
Schedule:
Day shift
Evening shift
Monday to Friday
On call
Overnight shift
Weekends as needed
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person
Title: Front Desk Receptionist
Company: Fairbridge Inn and Suites
Location: DuPont, WA
Category:
