Overview
Front Desk Receptionist Jobs in Palm Beach, FL at Paul Labrecque
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: – Greet guests in a friendly and professional manner upon arrival – Check guests in and out, ensuring accuracy of information and payment processing – Answer phone calls and respond to guest inquiries promptly and courteously – Assist guests with reservations, changes, and cancellations – Provide information about hotel facilities, services, and local attractions – Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction – Maintain accurate records of guest interactions, transactions, and requests – Collaborate with other hotel departments to ensure seamless guest experiences – Perform night audit duties as needed Experience: – Previous experience in a front desk or guest service role preferred – Knowledge of hotel operations and procedures is an asset – Familiarity with phone systems and computerized reservation systems – Strong communication skills with excellent phone etiquette – Ability to multitask and prioritize tasks effectively in a fast-paced environment – Exceptional attention to detail and problem-solving skills – Proficiency in multiple languages is a plus At our hotel, we value our employees’ contributions and offer competitive compensation along with the following benefits: – Health insurance options – Retirement savings plan – Paid time off – Employee discounts on hotel stays If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today. We look forward to reviewing your qualifications.
Job Types: Full-time, Part-time
Pay: $14.00 – $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Evening shift
Morning shift
Night shift
Work setting:
In-person
Ability to Relocate:
Billings, MT 59101: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: Paul Labrecque
Location: Palm Beach, FL
