Overview
Front Desk Receptionist Jobs in Mumbai, Maharashtra, India at Sheetal Jewellery House LLP
Title: Front Desk Receptionist
Company: Sheetal Jewellery House LLP
Location: Mumbai, Maharashtra, India
Job Title: Front Desk Executive
Location: Mumbai (Andheri East )
Job Type: Full-time
Job Summary:
We are seeking a highly organized and customer-focused Front Desk Executive with experience in ticket booking. The ideal candidate will be responsible for managing the front desk operations, handling ticket reservations, and ensuring excellent communication with guests and clients.
Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage incoming calls, emails, and inquiries, providing accurate information and assistance.
Handle ticket bookings for various events, travel, or activities based on customer preferences.
Maintain a neat and organized front desk area, ensuring a positive first impression for all visitors.
Coordinate with other departments to ensure smooth communication and efficient service delivery.
Provide administrative support, including managing schedules, appointments, and office supplies.
Resolve customer issues or complaints promptly and professionally.
Keep track of reservations, cancellations, and changes in the booking system.
Assist in maintaining security protocols and monitoring visitor access.
Maintain a high level of professionalism and confidentiality.
Requirements:
Proven experience as a Front Desk Executive or similar role.
Excellent communication and interpersonal skills.
Familiarity with ticket booking systems and procedures.
Strong organizational and multitasking abilities.
Proficient in using office software and equipment.
Pleasant and welcoming demeanor.
Ability to handle stressful situations with patience and composure.
Knowledge of the local area and attractions.
If you meet the above criteria and are enthusiastic about providing exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your resume on [email protected] or call us on +919892464420
