Overview
Front Desk Receptionist Jobs in San Francisco, CA at Swoon
Title: Front Desk Receptionist
Company: Swoon
Location: San Francisco, CA
Exciting Opportunity: Workplace Ambassador (Front Desk)
Contract duration: 3 months with possibility of extension + conversion to FTE
Location: Onsite, 415 Mission St, San Francisco, CA 94105
Schedule: 5 days per week | 40-50 hours/week
Are you an enthusiastic and adaptable professional with a passion for delivering outstanding service? We’re seeking a dynamic Workplace Ambassador (Front Desk) to be the welcoming face and resource for employees and visitors alike.
This position will be onsite at an exremely well known software company in San Francisco.
What You’ll Do:
Greet and check in guests with professionalism and warmth
Issue and track temporary badges, ensuring security protocols are followed
Answer questions from both internal and external guests
Pre-register visitors and manage calendar updates
Receive food deliveries and sign for courier packages (FedEx, UPS, etc.)
Communicate maintenance issues to building management
Provide support for events and special projects
Navigate Salesforce apps and maintain internal systems
A Day in the Life:
Start your day by preparing the front desk for guest arrivals, issuing temporary badges, and pre-checking appointments. You’ll juggle tasks such as assisting with visitor questions, coordinating food deliveries, and troubleshooting facility issues — all while being the go-to resource for both guests and employees. Expect to thrive in an environment where every day brings new challenges and opportunities to provide exceptional service.
What We’re Looking For:
Exceptional customer service skills and a proactive mindset
Strong team player who values collaboration
Technologically savvy, with proficiency in Google Workspace and Slack
Flexibility to adapt to schedule changes on short notice
Comfortable navigating downtime and taking initiative
Preferred Experience:
Experience in hospitality or front-desk roles (tech industry experience is a plus)
Familiarity with Salesforce apps or willingness to learn
Strong organizational and problem-solving skills
What Makes You Stand Out:
High-touch, white-glove customer service background
Proficiency in Google Suite and Slack
Seamless ability to switch between tasks and priorities
If you thrive on creating a positive and professional environment while supporting a team’s success, we want to hear from you! Join us in making every day at work exceptional.
