Overview
Front Desk Receptionist Jobs in Houston, TX at The College of Health Care Professions
Title: Front Desk Receptionist
Company: The College of Health Care Professions
Location: Houston, TX
Job Title: Receptionist
Summary: Responsible for the professional and efficient managing of students, employees, visitors, and consumers; answer all switchboard phone calls and messages, as well as a variety of clerical duties. Incumbent must assure that the College of Health Care Professions (CHCP) philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion – is considered in carrying out the duties and responsibilities of this position.
Essential Duties and Responsibilities:
Responsible for answering incoming calls politely, routing calls promptly and accurately to the proper staff member or voicemail
The ability to take accurate messages when necessary
Greet visitors in a friendly, welcoming, and professional manner and direct them to their proper destination
Process and distribute lead inquires timely and accurately to Admission personnel
Assist as necessary with special admission events, including but not limited to open houses, orientations, high school field trips, etc
Assist with data entry and special projects as needed
Assist with the execution of direct mail and bulk mail projects
Facilitate and proctor the Admission assessment
Manage local campus purchase orders
Order office supplies
Order and maintain student scrub inventory
Collect vendor invoices and packing slips for transfer to corporate accounting
Keep copiers full of paper, staples, and toner; order replacement as needed
Maintain phone extension list
Coordinate maintenance requests with building management
Shipping and receiving of all packages
Other duties as assigned
Job Requirements; Knowledge, Skills, Abilities, and Accountability:
Knowledge: a) High School Diploma or equivalent. b) Experience with a multiple line busy switchboard
Skills:
Strong communication skills. b) Strong customer service and organizational skills. d) Basic computer literacy and ability to type a minimum of 30 words per minute. e) Professional telephone manner
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