Overview
Front Desk Receptionist- Sanford Jobs in Sanford, NC at Central Dermatology Management Group, LLC
Full Job Description
Administrative support professional experienced working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service.
Environmental/working Conditions:
Work is performed in a medical office environment. Work involves frequent contact with staff and the public. Work may be stressful at times. Contact may involve dealing with angry or upset people.
Exposure to communicable diseases, blood and body fluids, toxic substances, medicinal preparations, and other conditions common to a physician’s office environment.
Physical Capabilities:
Ability to lift a minimum of 50 pounds dead weight depending on the individual’s work assignments daily.
Ability to frequently bend, stoop, kneel, and reach above shoulders depending on the individual’s work assignments daily.
Ability to sit and/or stand for extended periods of time, a minimum of eight hours a day, depending on the individual’s work assignments daily.
Ability to see, hear, speak, interact, read, write, and type sufficiently to perform the essential functions of the position.
Must be independently mobile on all surfaces and situations depending on the individual’s works assignments daily and be able to move safely about the work area.
Must be able to respond to emergency situations as needed, including lifting ability needed for patient safety.
Must have bilateral use of hands for repetitive fine manipulation.
Must have the physical stamina to work at least eight hours per day.
Primary Duties:
Answering the Telephone:
Answer phone calls promptly and address patient concerns clearly, efficiently, and correctly.
Return phone calls left on office voicemail.
Check – In:
Greet patients in a professional friendly manner.
Verify that all demographic and insurance information is current and accurate.
Scan in and update any needed ID cards and insurance cards updating the information as needed.
Check eligibility on all insurance plans, making sure to review discrepancies and update as needed.
Select current copay, deductible, and coinsurance amounts to be collected. Notify billing group of any patient payment related concerns.
Distribute paperwork to patients and check them over to ensure that required fields are completed properly. Update any new information and scan information into system.
Ensure that each patient has a sticky note template in EMA.
Perform all other duties, as required.
Check – Out:
Check-out patients in a pleasant and professional manner.
Schedule return appointments accurately and within the requested time frame.
Collect any fees for service including balances, copays, and coinsurance. Notify billing regarding any issues with collecting payment.
Ensure patient satisfaction.
Review and close out recalls.
Perform all other duties, as required.
Cosmetics:
Must be able to learn about retail products and cosmetic treatments. Verbiage in the front MUST match what the providers are saying in the back.
Working out of multiple software systems. We utilize NexTech and EMA, along with membership programs such as ALLE, CareCredit, and Aspire. Payment software systems PayJunction and ModMed Pay.
Prescription logging is being completed.
Hydroquinone 4%
Compounded Emulsion (Hydroquinone 8%, Kojic Acid 4%, Tretinoi…
Title: Front Desk Receptionist- Sanford
Company: Central Dermatology Management Group, LLC
Location: Sanford, NC
Category:
