Overview
Front Desk Representative Jobs in Inver Grove Heights, MN at Andros ENT and Sleep Center
Full Job Description
Job Summary
Front Desk Representative
Looking for an energetic, hard-working, and reliable person to work as a medical representative in our ENT specialty clinic. Previous medical receptionist experience strongly preferred, but not mandatory. The right candidate will be outgoing, ability to communicate clearly, be personable within diverse cultures, and have impeccable attention to detail. If this describes you, please forward your resume for consideration.
Monday through Friday position with full benefit package available.
Responsibilities
– Greet patients upon arrival with warmth and professionalism, ensuring a positive first impression.
– Manage the check-in and check-out process efficiently while maintaining accurate records.
– Handle scheduling, reschedules, cancellations, and modifications of appointments in an EHR system.
– Collect copays and balances due
– Provide information about services to enhance the patient experience.
– Address patient inquiries and resolve any issues or complaints promptly to ensure satisfaction.
– Maintain a clean and organized front desk area to promote a welcoming environment.
– Collaborate with other departments to fulfill patient requests and enhance service.
– Utilize phone systems effectively for communication with patients and staff, demonstrating excellent phone etiquette.
– Assist in managing patient and vendor relations by following up on feedback and ensuring repeat patients feel valued.
Requirements
– Previous experience in a medical environment is preferred but not mandatory.
– Strong knowledge of front desk operations and principles is an advantage.
– Candidates with skills in other languages are highly encouraged to apply to better serve our diverse clientele.
– Excellent communication skills with a focus on patient services and relations.
– Proficient in using phone systems; familiarity with EHR software is a plus.
– Ability to work flexible hours if needed.
– A positive attitude, strong work ethic, and ability to thrive in a fast-paced environment are essential.
Join us in creating memorable experiences for our patients while advancing your career in the Medical field!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Application Question(s):
Flexibility to work between Inver Grove Heights and Roseville
Experience:
Insurance verification: 1 year (Preferred)
Medical EMR: 1 year (Preferred)
Phone etiquette: 1 year (Preferred)
Collecting balances due: 1 year (Preferred)
Work Location: In person
Title: Front Desk Representative
Company: Andros ENT and Sleep Center
Location: Inver Grove Heights, MN
Category:
