Overview

Front Desk Representative Jobs in Charlotte, North Carolina, USA at Web Craft Stylers

Job Title: Front Desk Representative

Location: Charlotte, NC
Job Type: Full-Time

Job Summary:

We are seeking a dedicated and enthusiastic Front Desk Representative to join our dynamic team in Charlotte. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service while ensuring the smooth operation of the front desk. Your responsibilities will include greeting guests, managing phone calls, and handling inquiries with professionalism and efficiency.

Key

Responsibilities:

Greet and welcome guests in a friendly and professional manner

Answer phone calls, respond to inquiries, and direct calls as needed

Manage appointment scheduling and maintain an accurate calendar

Assist with the check-in and check-out process for clients

Provide information about services, facilities, and local attractions

Handle administrative tasks such as filing, data entry, and billing inquiries

Minimum Requirements:

High school diploma or equivalent

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Ability to multitask and handle a fast-paced environment

Proficient in MS Office Suite and familiarity with office equipment

What We Offer:

Competitive hourly wage ($16 – $22 per hour)

Comprehensive health, dental, and vision insurance

401(k) retirement plan with employer match

Paid time off and company holidays

Opportunities for growth and career advancement

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Title: Front Desk Representative

Company: Web Craft Stylers

Location: Charlotte, North Carolina, USA

Category: Customer Service/HelpDesk (Front Desk/Receptionist, Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant), Administrative/Clerical (Front Desk/Receptionist, Office Administrator/ Coordinator, Admin Assistant)

 

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