Overview
Front Desk Representative Jobs in Kathmandu, Bāgmatī, Nepal at Profile Int’l Education Consultancy
Title: Front Desk Representative
Company: Profile Int’l Education Consultancy
Location: Kathmandu, Bāgmatī, Nepal
Company Description Profile Int'l Education Consultancy is dedicated to helping learners turn their ambitions into achievements by providing guidance on international education opportunities. The consultancy focuses on personalized counseling, application support, and preparation for studying abroad. It aims to create a welcoming and professional environment where individuals can explore academic pathways that fit their goals. Team members work closely with clients to ensure clear information, reliable support, and a positive experience throughout the consultation process.
Role Description The Front Desk Representative is a full-time, on-site role based in Kathmandu. This position is responsible for welcoming visitors, answering inquiries, and directing clients to the appropriate team members or services. Daily tasks include managing incoming phone calls, scheduling appointments, maintaining visitor logs, and handling basic administrative duties such as document organization and message taking. The role also involves providing clear information about the consultancy’s services, supporting client check-in processes, and ensuring the reception area remains clean, orderly, and professional at all times. The Front Desk Representative collaborates with the counseling and operations teams to support smooth office workflows and a positive client experience.
Qualifications
- Strong Customer Service and Communication skills to interact effectively with clients and colleagues.
- Proficiency in Phone Etiquette and Receptionist Duties, including answering calls, greeting visitors, and managing front desk operations.
- Experience handling Reservations or appointment scheduling and maintaining accurate records.
- Basic computer literacy and familiarity with office software (e.g., email, calendars, spreadsheets).
- Ability to stay organized, multitask, and manage time in a fast-paced office environment.
- Professional demeanor, reliability, and attention to detail in client-facing tasks.
- Fluency in English and local languages; additional language skills are an advantage.
- Prior front desk or administrative experience in an education or service-oriented setting is preferred.
