Overview
Front Office Administrator Jobs in Ankeny, IA at Mark Gray Law
Overview
We are seeking a highly organized and detail-oriented Order Entry Administrative Assistant to join our team at Smith Brothers of Berne. In this role, you will be responsible for accurately processing and managing customer orders, ensuring efficient communication between departments, and maintaining exceptional customer service standards. As a key member of our administrative team, you will play a vital role in supporting or production process and contributing to the overall success of our company.
Duties
Accurately enter and process customer orders into the company’s order management system.
Verify order details, including product specifications, quantities, and pricing.
Communicate with customers to confirm order receipt, provide updates, and address any inquiries or concerns.
Assist in resolving any order-related issues or discrepancies.
Provide administrative phone, front desk, and customer service support (1 – 2 hours / day).
Periodically coordinate with production, shipping, and inventory departments to ensure timely order fulfillment.
Perform other administrative tasks and duties as assigned.
Requirements
Hi school diploma or equivalent; associate’s degree or higher preferred.
Proven experience in an administrative or order entry role, preferably in a manufacturing or production environment.
Excellent attention to detail and accuracy.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and order management software.
Ability to work independently and as part of a team.
Customer focused mindset with a commitment to providing exceptional service.
If you are looking for an opportunity to contribute to a growing organization while developing your administrative skills, we encourage you to apply for this position.
Job Type: Full-time
Pay: $17.50 – $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
Title: Front Office Administrator
Company: Mark Gray Law
Location: Ankeny, IA
