Overview
Front Office Administrator Jobs in Harare, Harare, Zimbabwe at Pensé
Title: Front Office Administrator
Company: Pensé
Location: Harare, Harare, Zimbabwe
NOW HIRING Front Office Administrator [x2]
MASVINGO AND MUTARE BRANCHES
We are recruiting on behalf of our client for 2 (two) warm, professional and customer focused individuals to join their growing healthcare team as Front Office Administrators at the Masvingo and Mutare Branches.
This is an exciting opportunity to become the face of a modern healthcare facility, delivering exceptional patient experiences whilst supporting the smooth day to day operations of the branch.
KEY RESPONSIBILITIES
- Welcome and assist patients, visitors and healthcare professionals.
- Register patients and capture patient information accurately.
- Process cash, electronic and medical aid payments.
- Complete medical aid documentation and administrative records.
- Schedule appointments and coordinate patient flow.
- Answer telephone enquiries and provide general customer support.
- Maintain a professional, organised and welcoming reception environment.
- Provide general administrative and front office support to the branch.
REQUIREMENTS
- Bachelor's Degree/Diploma in any field or relevant work experience.
- Previous customer service, reception or healthcare experience is an advantage but not required.
- Good computer literacy and willingness to learn healthcare systems.
- Strong communication and interpersonal skills.
- Professional appearance and excellent customer service orientation.
- Organised, reliable, proactive and able to work in a fast-paced environment.
Entry-level | Immediate Start Preferred
APPLICATION DETAILS
Interested candidates must send their CV and Cover Letter via WhatsApp to +263 782 737 323 for quick processing no later than Wednesday, 15 July 2026 at 2359hrs.
Your cover letter must clearly state whether you are applying for the Masvingo Branch or the Mutare Branch.Applications indicating interest in both branches are welcome.
Only shortlisted candidates will be contacted.
INTERVIEW DETAILS
Interviews for shortlisted candidates will be held on Thursday and Friday, 16 & 17 July 2026, between 1000hrs and 1700hrs. Applicants must be available within this window.
PLEASE NOTE
This is a patient facing position requiring a warm, welcoming and professional approach at all times. Successful candidates should be able to communicate confidently, work well under pressure and contribute positively to the patient experience.
Candidates who currently reside in Masvingo and Mutare are strongly encouraged to apply for the respective branches.
