Overview
Front Office Associate Jobs in Auburn, ME at RAYUS Radiology
**Please read Job Description and salary range before applying**
Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.
Job Description: Customer Service Representative
Reports To: Director of Customer Service
Assignment Focus: We are looking for a highly skilled Customer Service Representative to join our team. This position will manage inbound calls and email requests to schedule flooring installations and warranty coordination for apartment complexes. The ideal candidate is a quick learner who has a customer-first business mentality.
Primary Responsibilities:
Receiving and processing incoming orders
Fields customer questions and complaints
Update customers on scheduling delays
Preparing quotes for service
Order office supplies
Prepare daily reports for installation team
Desired Skills and Experience:
Proactive customer service approach
Strong sense of urgency
Ability to multitask in a fast paced environment
Detail and process oriented
Excellent written and verbal communication skills
Thrives in a team environment
Salary & Benefits
Salary will be commensurate with experience
401k with company contribution of $0.50 on the dollar up to 6% for matching
First year 12 days paid time off, after second year 18 days paid time off
Medical paid by employer at 75%
Great corporate culture and working environment
Job Type: Full-time
Pay: $40,000.00 – $41,000.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Are you available to work the hours of 9:00am-6:00pm?
Work Location: In person
Title: Front Office Associate
Company: RAYUS Radiology
Location: Auburn, ME
