Overview
Front Office Coordinator, Part-Time – Franklin, VA Jobs in Franklin, VA at Pivot Physical Therapy
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Container Freight Station Department.
Major Duties and Responsibilities
· Ensure smooth and timely freight process flow
· Timely responses to emails and requests (internal and external)
· Ensure accurate and timely data entry into our operating system
· Track and trace shipments as required
· Ensure timely movement and delivery of freight to customers
· Ensure documents are timely sent to customer or broker for customs purposes
· Ensure accurate and timely client invoicing
· Interact with our customers in arranging their shipments, exceeding customer service expectations
· Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
· Understand department process flow, constantly looking for areas of improved efficiency
· Ensure all customers’ standard operating procedures are followed and updated
· General Administrative duties
Qualifications
· 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
· High school diploma or equivalent
· Understanding of transportation documentation and terms is a plus
· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
· Pro-active, strong organizational skills
· Good computer skills (Excel, Word, PowerPoint)
· Fluent in English
· Bi-lingual (Spanish/English) a plus
Pay Range: $19-$22 per hour DOE
Job Type: Full-time
Pay: From $19.00 per hour
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Every weekend
Monday to Friday
Work Location: In person
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Title: Front Office Coordinator, Part-Time – Franklin, VA
Company: Pivot Physical Therapy
Location: Franklin, VA
