Overview
Front Office Executive Jobs in Mumbai, Maharashtra, India at Sodexo
#Sodexo India #Job Alert #We Are Hiring  #Be Part Of Something Greater  #Belong #Act #Thrive #Great Place To Work Certified
At Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience and energy management. We harbour an
inclusive
,
diverse
, fair, equal, and
positive work environment
to improve the
quality of life
of those we serve, everyday.
Our employees are our greatest asset and personify our values of Service Spirit, Team Spirit and Spirit of Progress. Our employees believe that working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong to a company that allows you to act with
purpose
and thrive in your own way.
Sodexo India has also been accredited with the Great Place To Work® certification
Do visit the following link ( to read through more about us and what our employees have to say about us.
Here’s an opportunity to be a part of an organization which is fuelled with the brand
purpose
of creating a better everyday for everyone to build a better life for all. Please click on the link below to view the
Job Description
and understand the application process.
JOB DESCRIPTION
Position Title – FRONT OFFICE EXECUTIVE Level – EXECUTIVE Location
-Mumbai (available multiple places across Mumbai)
Role
Description:
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of
communication
regarding the services provided to the client by Sodexo
Key Responsibilities
1.Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.
2.Collect all closed work orders to close the calls.
3.Produce reports based on the data collected, through produced work orders, for Sodexo and the Client
4. Receive and answer all incoming calls/mails/papers reporting complaints or work requests.
5.Log in the call through the software, which in term generates work orders.
6.Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes.
7.Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations.
8. Maintain the confidentiality and security of all data and information relating to the facility.
9. Maintain professional appearance at all times.
Qualification:
– HSC/equivalent or Diploma holder or Graduate & Hote Management degree preferred
– Minimum 2 years’ experience in any facility management company or in a hospitality industry.
– Excellent knowledge of Word and Excel
– Excellent customer service skills
– Excellent
communication skills
– Ability to deal with various types of people
– Effective time management skills
Title: Front Office Executive
Company: Sodexo
Location: Mumbai, Maharashtra, India
Category: Administrative/Clerical, Customer Service/HelpDesk
