Overview
Front-Office Patient Coordinator Jobs in Worcester, MA at Bedi Dental Group
Full Job Description
The Bedi Dental Group difference
Bedi Dental does dental differently for patients and clinicians alike, and we want our dental assistants to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it’s possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.
The Patient Care Coordinator Role
We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.
Skills
Oversight of daily operations including scheduling, billing, and project management
Ensures schedule is booked and confirmed according to office protocol
Coordinating and overseeing marketing and referral effort
Manage accounts receivables to include patient and insurance
Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
Helping with patient and team issues and concerns
Achieve financial performance and revenue growth goals while supporting our culture and mission
Provide direct individual and team leadership to achieve success
Train, coach, and mentor team members to optimal patient service levels
On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
The Patient Care Coordinator we are looking for:
Demonstrates strong patient care and communication skills
Is excited about collaborating with a dental team
Is adaptable to new ways of working in a dental office
Eaglesoft and/or Dentrix knowledge is a plus!
Benefits for at Bedi:
Generous compensation package
Medical and vision benefits
401(k) benefit with a match
Generous paid time off plus company holidays
Title: Front-Office Patient Coordinator
Company: Bedi Dental Group
Location: Worcester, MA
Category:
