Overview
Front Office Specialist Jobs in United States at Planned Parenthood
Full Job Description
Planned Parenthood Pasadena & San Gabriel Valley (PPPSGV) has been proudly serving our community since 1933 and is one of the original Planned Parenthood affiliates in the nation.
We provide reproductive health care, health education and advocacy from our five health centers inAlhambra, Baldwin Park, Glendora, Highland Park, and Pasadena, in addition to our telehealth clinic. We strive to ensure the sexual and reproductive health services we provide align with the needs of the communities we serve. Our service area extends from Glendora to Glendale and from the San Gabriel mountains to the San Bernardino freeway, home to 24 communities and a diverse population of 1.4 million people.
Today, PPPSGV sees over 60,000 patient visits per year and delivers over 15,000 opportunities for sex and relationship education in our schools and colleges.
We offer safe and legal abortions. We are committed to providing accurate, non-judgmental care and resources by helping our patients overcome financial, transportation, and other barriers to care. In addition, we work with abortion funds and practical support network to support our patients. Our abortion care has increased every year since 2018 with an average of 3,500 abortions per year. We saw close to 4,000 abortion patients in 2022 alone, approximately 59 were out-of-state patients.
The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health center staff to ensure high quality, efficient delivery of care and maximum reimbursement from 3rd party payors. This position is required to travel across 5 health centers: Alhambra, Baldwin Park, Glendora, Highland Park and Pasadena.
As a Front Office Specialist – Float, you will save lives while you:
Registers/Checks-in patients
Display strong listening skills
Accurately collect and enter demographic information
Accurately assess fee category for sliding fee scale
Correctly identifies patient’s insurance plan or provider group
Accurately input of all 3rd party payer information to ensure maximum reimbursement to PPPSGV
Effectively collect required co-pays and deductibles on the date of service
Effectively inform patients about any out-of-pocket expenses and payment options
Accurately communicates Insurance plan coverage to back office
Schedule patient appointments
Solicit feedback from patients at checkout regarding their visit
Must follow HIPAA guideline
Posts charges to Electronic Practice Management System (EPM) for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager
Ensures accuracy of charges from Electronic Medical Records System (EMR) for all pay types following established practices and procedures using Electronic Practice Management System (EPM). Runs end-of-day reports as directed by Center Manager
Ensures all charges are entered into E.H.R on the day of the visit
Ensures all superbills are completed before checking out patients
Functions as charge entry specialist. Act as resource for other front office staff resolving problems and errors with charg…
Title: Front Office Specialist
Company: Planned Parenthood
Location: United States
Category:
