Funding Packages Administration Officer

Suncare is committed to “Making People’s Lives Better”. We do this through providing innovative personal solutions that support people to live their life, their way. As a values-based organisation we want our staff to reflect the values that we live by:

Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic

Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people’s lives better.

The role:
We are currently looking for a Funding Packages Administration Officer to join our Finance department team. Reporting to and supporting the Funding Packages Manager, you will provide high quality finance support in the administration of funding packages delivered by Suncare.

This opportunity is available as a full-time permanent position.

Duties will include:
Completing monthly claiming for funding packages.

Supporting the monthly funding reconciliation process.

Investigating and resolving anomalies in claims to ensure accurate allocation of funding against delivery.

Maintaining accurate records of funding related activities in the Alayacare system.

Responding to and resolving finance queries as they relate to funding program matters from Suncare customers and other business areas.

Managing the distribution of the monthly funding package statements.

Supporting with the reconciliation of the finalisation of package funding in line with regulatory requirements.

Support with training and developing capability across areas of the business as it relates to funding package budgeting, billing, claiming and administration.

About you:
You will have outstanding communication and interpersonal skills including the ability to establish rapport and maintain positive professional relationships. You will have efficient and effective data entry skills, high attention to detail, as well as expertise with all Microsoft Office programs.

You will demonstrate the ability to troubleshoot and problem-solve account or contract queries acting with professionalism and being customer service orientated at all times. You’ll have the ability to work autonomously and as part of a team.

Funding package experience in the age care sector is preferred but not essential.

What can we offer?

At Suncare our people really are our greatest asset. We offer:

Flexible work options (e.g., Hybrid Office/Working from Home option)

Salary packaging to increase your take home pay

Comprehensive induction program

Helpful and supportive learning environment

Health and fitness benefits/program

Employee Assistance Program

Career progression opportunities

Latest technology to support you in your role

Apply now!

To start your application, click on the APPLY button. Please ensure you attach your resume with a cover letter.

As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks.

It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 in accordance with the Queensland Government Health directions regarding mandatory vaccination requirements for in-home and community aged care workers.

We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website http://www.suncare.org.au

Applicants may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003