Overview
GEM Operations Support Specialist Jobs in Remote at Southern New Hampshire University
Junior IT Technician / Admin (in-office)
We are looking for someone who is starting their IT career. This position will be comprised of Entry level IT and support work while learning skills in networking and enterprise IT management. In addition, there will be work to assist in logistical work of checking in orders of equipment, assisting with configuration and assisting in gathering and shipping equipment for site implementations across the US. This position will also require travel in the Houston metro area.
The Weston Group
The Weston Group is an IT organization that began as a boutique IT services company for healthcare organizations. Weston now has 4 market segments with a central core.
Weston works with high growth companies to define and implement technology, deployment, management, maintenance, and support strategies for information technology when results must be on the table for high growth and scalability.
Weston works with large healthcare organizations to fill niche IT needs which exist at the intersection of relationships between the organization and other members of healthcare, such as physicians. These require extreme and repeatable customer satisfaction instantiated by stable technology and maintained by white glove support.
Core Values: The Weston groups has the following defined and crucial core values which must be within all team members:
Resourceful
Driven
Likeable
Please note that underpinning these is reliability which is not listed as it is presumed.
Essential Functions
Assistance in management of inventory of information technology parts and systems.
Immediate activity in learning to support IT systems.
Ability to lift 50 pounds.
Access to reliable transportation for visits onsite to client locations multiple times weekly. (Mileage is reimbursed)
Pleasant and polite demeanor.
Qualifications and Other Aspects
The candidate must possess a relevant combination of education, experience and training that demonstrates the knowledge, skills, and abilities to perform the essential functions.
Bachelor’s degree in computer engineering, Computer Science, Information Systems or related technical field preferred
A+ Certification is required (can be obtained within 6 months of employment.
One year of experience in desktop support is preferred
Excellent written and verbal communications
Advanced skillset in time management and task prioritization
Desire to integrate more expertise in the near future
Work Environment:
Although based in the corporate office, this position may require some travel to outlying store locations.
In office -Work in a climate-controlled environment with minimal safety/health hazard potential.
Remote work on client systems.
Pay and Benefits:
Our competitive pay and employee benefits program reflects our commitment to attract, motivate, and retain the highest quality and most competent employees. Our employee benefits program includes medical, dental, vision, life insurance, FSA, 401K Plan and paid PTO and holidays.
The Weston Group provides equal employment opportunities to all employees and qualified applications for employment regardless of race, color, religion, age, sex, national origin, disability or stats as a disabled veteran or veteran of the Vietnam Era.
The Weston Group is committed to its affirmative action programs and responsibilities. This commitment is evidenced by our strong environment of non-discrimination and diversity.
Job Types: Full-time, Part-time
Pay: $18.00 – $27.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Experience level:
Under 1 year
Schedule:
Day shift
Monday to Friday
Application Question(s):
Are you located in Houston Texas?
Do you have reliable transportation?
Are you willing to travel in the Houston area, to client sites several times a week?
Education:
High school or equivalent (Required)
Experience:
Desktop Support: 1 year (Preferred)
Language:
English (Required)
License/Certification:
CompTIA A+ (Required)
Work Location: Multiple locations
Title: GEM Operations Support Specialist
Company: Southern New Hampshire University
Location: Remote
