Overview
General Office Clerk II Jobs in Reno, NV at Housing Authority of the City of Reno
Full Job Description
SUMMARY
Under general supervision, the General Office Clerk II provides varied complex and specialized clerical support to the assigned department. Provides administrative assistance to the department, acts as receptionist, and assists in the distribution of information to other department and agency staff.
EXAMPLES OF IMPORTANT & ESSENTIAL DUTIES
Tracks and schedules interviews, fingerprints, verifications, and wait list semiannual mailing notifications.
Tracks and schedules initial, biennial, and special inspections, including abatement of payments and cancellation of contracts due to failed items.
Performs Rent Reasonableness test prior to scheduling initial inspections.
Conducts informational briefings for new voucher-holders, ensuring communication of all information as required by HUD.
Maintains and oversees file storage to comply with regulations and policies for file retention purposes.
Maintains written procedures for all clerical duties and assists in training new clerical staff.
Performs receptionist duties by answering the telephone, reviewing client file, addressing enquiries, referring calls to Housing Authority staff, greets customers and provides general information regarding Housing Authority policies and procedures as required.
Types routine memos, correspondence, reports, and forms. May assist clients with completing forms.
Enters, edits, and retrieves data from computer system, following established formats.
Oversees, tracks and schedules key data to comply with regulations and/or policies.
Monitors stock levels of office supplies and assists in the ordering process to ensure sufficient stock is maintained.
Files and/or scans reports, correspondence, and other material in accordance with established filing systems.
Assists with work in other programs/departments as instructed and performs related work as required.
MINIMUM QUALIFICATIONS
Graduation from high school or equivalent. Some college preferred, but not required.
A minimum of three (3) years of increasingly responsible relevant experience which demonstrates possession of the knowledge, skills and abilities listed.
Or an equivalent combination of education, training and experience which provides the knowledge and abilities necessary to perform the work as determined by Human Resources.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of functions, basic organization and procedural constraints related to the operation.
Knowledge of HUD and Authority low-income housing programs and regulations preferred but not required.
Knowledge of office administrative procedures, systems, and equipment.
Knowledge of correct English usage, including spelling, grammar, punctuation, vocabulary, and basic mathematics.
Ability to operate office equipment such as copiers, personal computers, facsimile machines, printers, and other equipment.
Ability to type accurately at a speed sufficient to complete assigned work in a timely manner.
Ability to organize work, set priorities, meet critical deadlines, and follow up on assignments with a minimum of direction.
Ability to communicate tactfully and effectively in both written and verbal form.
Ability to establish and maintain effective, professional, and cooperative working relationships with a diverse group of clients, residents, contractors, vendors, co-workers, and the public.
WORK ENVIRONMENT & PHYSICAL DEMANDS
Mobility, balance, coordination, vision, hearing,…
Title: General Office Clerk II
Company: Housing Authority of the City of Reno
Location: Reno, NV
Category:
