Overview
Generalist, Client Services Jobs in Fort Myers – Florida – USA at Arietis Health
At Arietis Health, we recognize the vital role healthcare revenue cycle plays in maintaining the well-being of individuals and businesses alike.
Our commitmentis to demystify healthcare billing by empowering individuals and collaborating with premier healthcare organizations to address their executives’ most pressing revenue cycle challenges. By doing so, we enable them to shift their focus towards providing exceptional patient care. Grounded in the belief of harnessing the expertise of a highly skilled team and advanced technology, we strive to cultivate a seamless patient billing experience that not only excels in efficiency but also delivers superior results.
Join us in achieving our mission. We’re actively seeking a remoteGeneralist, Client Services,to join our fast-growing team. If you’re eager to contribute to redefining the landscape of healthcare revenue cycle management and be a part of ourcollaborative, positive, and human-centric culture, we’d love to hear from you!
About the Position:TheGeneralist, Client Services positionis to oversee the organization’s reception area and perform specific administrative functions. This role will require you to be responsive to all inquiries and concerns in a patient-centric, professional, and timely manner.
What You’ll Do:To excel in this role, an individual must satisfactorily perform the duties below; additional duties may be assigned. We are committed to intensive training opportunities and making reasonable accommodations to enable individuals with disabilities to perform the essential functions. Your contribution in this capacity is essential to our shared success.
Answer main line telephone in a timely, courteous, and professional manner; transfer/route calls; receive and disseminate messages
Greet, assist, direct, and log all visitors accordingly
Sort all incoming mail and route to the appropriate departments
Respond to correspondence accordingly
Print medical record request for mailing
Keep inventory of office supplies and order as needed
Submit work order requests and manage the status of completion
Maintain and update organization’s reference documents
Assist in the preparation of materials, templates, forms, presentations, etc.
Handle special projects as requested Schedule meetings and plan organization activities/events
Process medical records request for clients, attorney’s and insurance companies
Prepare documents, print, and scan as required
Adherence to the Code of Conduct and Corporate Compliance Program
Other duties as assigned
What You’ll Bring:
High school diploma or generaleducationdegree (GED); or one to three months related experience and/or training; or equivalent combination ofeducationand experience.
1+ years’ experience in an office setting or customer service environment.
Preferred (not required) experience in using medical billing software and electronic medical records.
Proficient in Microsoft Office Suite or related software.
Experience in working with reports, spreadsheets, and Excel.
Problem solvingabilities.
Excellentcommunicationand customer relation skills.
Ability to multi-task.
Possess strong organizational skills.
Understand HIPAA (Health Insurance Portability and Accountability) guidelines.
Strong Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of cu…
Title: Generalist, Client Services
Company: Arietis Health
Location: Fort Myers – Florida – USA
Category: Administrative/Clerical, Healthcare
